Traineeship Retail Banking - October 2024

Allow your talent to flourish and enjoy the best experience in our Retail Banking traineeship. 

Our Retail Banking traineeship enables you to steer your career in a direction that suits your talent and passion. The 2 year programme allows you to discover yourself through a wide selection of (online) professional and personal skills trainings.

Make an impact as a trainee          
Retail Banking is the public face for the majority of ING’s 34 million-plus customers worldwide, 8.9 million of whom are in the Netherlands. In this dynamic environment, our challenge is to ensure that we offer each of our customers the right product at the right time. At ING we are always broadening our horizons. Our people have a forward-thinking mentality, a strong can-do spirit and enjoy working in an agile environment.

Your first year

Your HR trainee manager will assist you in choosing your first rotation based on your own interest and learning goals. This rotation lasts approximately six months.

For example, you can work with developers to create a ‘New Home’ app to assist customers in buying a house or would you rather have a  commercial role with a lot of client interaction? That is definitely possible.

During your first rotation you also work together with fellow trainees from other tracks on a group assignment to tackle a challenge that is relevant to our business. This gives you the opportunity to expand your network within ING and practice your stakeholder management skills.

With these new experiences and contacts, you are in charge to arrange your second rotation. Now it comes down to addressing your network and taking the initiative.  We encourage it to gain international experience during this six-month period, which is not only great fun but is also good for your personal and professional development.

Your second year
After two rotations, you now have a better understanding of which direction you would like to go and are ready to choose your third rotation. Are you broadening your knowledge within your track, or would you like to explore a business area within another track? Both of them are an option for this rotation!

During your third rotation you’ll start networking for your fixed position. This permanent role lets you go deeper into the field of retail banking right from the start. You expand your knowledge and hone your skills, while working on your further development as e.g. a Customer Journey Expert or a Junior Relationship Manager.

During the rotation part of your traineeship, you will also contribute to ING’s sustainability goals. How?

1. One of your three rotations will be sustainability related. There are many options! You can join a sustainable finance team, work on financial health topics or join a green tech initiative.

2. You take part in a (group) assignment, next to your rotation, on a sustainability related topic. The choice is yours.

Training and Coaching
As a trainee there will be many opportunities to  discover and develop yourself. Your HR trainee manager coaches you during your three rotations. For extra guidance you can reach out to your line manager or ask a senior manager to mentor you. During the second year of your traineeship you’ll also benefit from a few personal sessions with an external coach.

During your traineeship, you participate in two Global Trainee events focused on professional and personal skills together with all ING’s trainees – across all tracks – from around the world. On top of this, throughout the year various virtual trainee days are organized where you’ll learn about ING and work on your professional skills.

Your benefits
Besides many opportunities to grow personally and professionally there are more benefits to working at ING:

• 13th month salary;
• 8% Holiday payment;
• 216 hours of holiday per year based on a 40 hour working week;
• Home workstation and mobile phone budget;
• Mobility budget;
• Impressive training package; Virtual Quarterly training days, two training courses of your choosing, 2 Global Trainee Events;
• Permanent contract.

Our Retail Banking trainee

• Has an academic master's degree from a university;
• Is interested in financial services, an innovative take on banking and an unconditional drive to turn your ideas into reality;
• Has worked on personal development through various extracurricular (international) activities;
• Has a strong drive for customer experience;
• Is enthusiastic, hard-working and humble;
• Is fluent in Dutch.

Do you have what it takes? 

When applying for the Retail Banking traineeship for October 2024, remember to upload your complete application: CV, motivational questions and grade lists (Bachelor and Master till now) in English. if you are sure you are what we are looking for, go for it!

Click on the following links to find out more about the ITP Programme and the selection procedure.

Interview schedule

There are two interview rounds for the selection process of the October 2024 class. The recruiter will communicate which interview round you are invited to. If you want to be considered for the first selection round, make sure to apply on time. Please note that all interviews will take place at our headquarters in Amsterdam.

Round 1 – May 2024

HR Interviews: 13 May - 17 May

Business Panels: 27 May - 31 May

Round 2 – June 2024

HR Interviews: 17 June - 21 June

Business Panels: 1 July - 5 July

We have a limited number of positions for this traineeship and we will close the vacancy when the available spots are filled for October 2024.

If you don't pass the assessment, you can apply again for the ITP in a year if you're still interested. We will reassess your qualifications and determine whether you meet the requirements for the ITP candidate at that time.

Questions about this opportunity? Please reach out to campus.recruitment@ing.nl