- Embodies the objective of Client Services and ensures alignment with the overall objective of ING and other relevant departments / Tribes.
- Stimulates cooperation and knowledge-sharing between the Super Circle Leads to achieve the agreed objectives and makes every effort to promote a healthy and happy work environment.
- Primarily uses data and facts as management tools and allows Super Circle Leads breathing space to perform optimally and independently.
- Ensures the personal and professional development of the Super Circle Leads to (continue to) develop at a personal level and grow their expertise, so that they remain up-to-date in their field.
- Stimulates modernisation and innovation within Client Services and engages all Tribes and external stakeholders herein.
- Is on an equal footing with the management team at a strategic level.