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17 May 2019 ... min read Listen

DevOps Engineer for managing mobile applications through Microsoft Intune

Employee | Tech | Professional | Netherlands | North Holland | 2019-05-16 | REQ-10018305

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DevOps Engineer for managing mobile applications through Microsoft Intune
 

Do you have knowledge about Microsoft Intune and Exchange Online? We are looking for a colleague that can support the team in simplifying the technical infrastructure and managing email on Mobile service, increase performance and stimulate user adoption of these tools for our employees worldwide.

Your work environment: Tribe Workplace Services

Working at Global Workplace Services means working in a dynamic and challenging IT environment. We have high ambitions. We deliver workplace services for our 52,000 colleagues in more than 40 countries. We ensure that our colleagues can work securely with any device, wherever they are: at home, at the office or abroad. We provide laptops, (virtual) desktops, printing and remote working solutions. We also provide the infrastructure and support for these services, and facilitate collaboration and security products. Our purpose is to provide our colleagues with the best workstation experience possible.

What you will be doing

At ING we are about to implement a hybrid based Windows 10 and O365 based workplace for 52.000 ING colleagues worldwide. With this step we are an innovator within the financial sector. You will be an DevOps engineer in the O365 Messaging squad. Together with your squad you are responsible for implementing and service Exchange Online globally. Of course with the aim to boost productivity and to improve the customer satisfaction.

Yesterday you finished the day with delivering an assessment on adding a new application to Intune Mobile Application Management. First you quickly brief your squad about your progress during this morning’s stand up. After the stand up you align with the customer journey expert to draft the customer journey on how to onboard the users to Intune. You both write down your assumptions and think about experiments you can create to validate these assumptions. You love these fun and creative sessions.

During lunch time you sit outside with your team and enjoy the sun and a nice sandwich. After lunch you join a meeting on the migration from Exchange to Exchange Online to prepare for the post-migration support from a Outlook Mobile/Intune perspective. After this meeting you spend your last hour to focus on the risk items for mail. Satisfied you go home.

In your role

·         You will provide 3rd line support on Intune (MAM)

·         You continuously improve the global mobile service

·         You develop automation that allows the servicedesk engineers to resolve issues

·         You collaborate with our suppliers that are responsible for the on-premise exchange environment and the Mobile Iron environment.

·         You deliver on your squad’s Quarterly Business Review targets

·         You aid in identifying, qualifying and reducing the risks in your services and focus on improving our IT-security controls

Who are you

Do you tick the following boxes:

·         You are a problem solver, a driven person with sharp analytical skills

·         You have a passion for and a profound knowledge of Office 365 and workplace services

·         You actively seek for improvements and innovations and assume responsibility for the performance of the squad’s services

·         You learn quickly, stay up-to-date on recent developments and are willing to grow within ING

·         You share your knowledge with others and can discuss and troubleshoot technical details

·         You embrace the agile way of working

Your education and background

·         You have a Bachelor’s or Master’s degree, and or experience on that level.

·         You are proficient at English and you have excellent communication skills

·         You have knowledge of technology platforms, with predominant focus on managing mobile applications/devices via Intune and the management of this at large scale

·         You have knowledge of IT-risks and are able to reduce these risks in your services to ensure that the organization can keep a firm grip on security and thus prevent or limit any damage to ING

·         Having relevant experience with working with offshore sourcing vendors is a pre

·         Having knowledge on Exchange Online or Sharepoint online is a pre

·         Having knowledge on Enterprise Mobile Iron is a pre

What we offer you

·         A dynamic, international work environment situated in Amsterdam

·         Opportunities for personal and professional growth and a wide range of training options

·         Passionate, motivated colleagues

·         Good working conditions conform ING CAO for 36-40 hours

·         Based on experience job grade 9-11 conform ING CAO

·         A 13th month and a personal choice budget

·         Public transport business card or reimbursement of your travelling expenses

Jump on! Want to apply or want more information?

Send us your CV and tell us why you want to work at Workplace Services.

Apply

Questions about this opportunity?

Feel free to contact Izabela Strachota, Recruiter. e-mail: Izabela.Strachota@ing.com

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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Netherlands apply.

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