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14 July 2019 ... min read Listen

IT Ops Engineer – Global Processing Center

Employee | Tech | Professional | Netherlands | North Holland | 2019-07-12 | REQ-10019372


IT Ops Engineer – Global Processing Center

ING is looking for a skilled IT Ops engineer with a drive for continuous improvement. Flexibility and creativity is needed to manage the complex application landscape that is processing every night high volumes of Financial transactions.

The Global Processing Center of ING Finance is processing every night all commercial banking transactions for accounting and reporting purposes. To assure timely delivery continuous optimization is required to cope with growth and changes. Security, automation with Python and continuous delivery are important topics for improvement in the coming years.

You are responsible for several applications based on Oracle technology and Continuous delivery tooling.

Your responsibilities are:

  • Provide 2nd-line support, resolving incidents for the extensive batch schedules
  • Identify and resolve problems both as a result of incidents and pro-actively
  • Test and accept changes
  • Execute software deployments to the Acceptance and Production environment
  • Continuously improve the automation of operational activities by Python scripting
  • Ensure that all hardware and software within the system is patched and secure.
  • Monitor that system security complies to ING standards and policies, and ensure that the necessary risk related activities are timely performed

Your BusDevOps team

ING is a Bank where IT is core business, and that is leading in an agile way of working, using scrum and squads according to the Spotify model. Squads have functional experts, developers and Ops engineers. The Ops Engineer ensures the operational stability, integrity and availability of the applications and interfaces. You monitor, test and deploy various applications to meet the challenging SLA. You continuously improve security measures and the level of automation. Therefor it is required to understands the complete stack from application to operating system.

Your will be working in Amsterdam.

Squads are multi-cultural where some members can be working from an offshore location.

Together with your colleagues you assure that intervention and support is in place during morning shift, afternoon shift, standby duty, and weekend shift.

Opportunities for development

ING is aware that the world is changing rapidly. There is a strong focus on IT craftsmanship. Continuous personal development and learning new IT skills is essential and will be supported to keep you up-to-date.


Next to opportunities for personal development, we offer you a full-time job based on 36 hours a week with salary according to banking standards (about 4400 but bandwidth lower and higher depending on experience). Additionally free public transport in the Netherlands and 13th month bonus.

Your profile?

You are

  • able to act independently during standby shifts
  • also a team player aligning
  • technically passionate
  • broadly developed and fast and continuous learner

You have

  • A bachelor degree in IT
  • good collaboration and communication skills (English) and a proactive attitude
  • a positive can-do mind-set, always improving methods, yourself and your colleagues
  • attitude of documenting all information that is relevant for the work of your team

And at least 2 years relevant experience in a similar role, or having below skills:

  • experience with Oracle databases (Oracle 11 and 12)
  • experience with Python and shell scripting
  • experience with scheduling (we use TWSD, but migrating to UAC)
  • aware of CD/CI concepts in an agile development environment
  • some test experience

Having some development experience and a background in Financial sector will be a plus.

Interested or wanting to know more?

Apply now and share your CV and motivation letter.

We look forward to meet you.

Please note: Extensive summaries of more than 5 pages will not be considered.


Questions about this opportunity?

Feel free to contact Winston Imanuel, Recruiter. e-mail:

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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Netherlands apply.

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