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14 November 2019 ... min read Listen

ITSM Administrator

Employee | Tech | Professional | Poland | 2019-05-02 | ISP-5317


Must have

  • Knowledge of ITSM processes
  • Knowledge of ITSM tools (e. g.ServiceNow, Remedy, Maximo, etc. )
  • Basic knowledge of Javascript

Nice to have

Knowledge of:

  • Relational databases
  • Operating systems(Windows, Linux)
  • PowerShell 
  • IT security issues

How we work

At ING Tech Poland we follow the Agile approach, using flexible frameworks like Scrum and Kanban at our everyday work.

We are innovative and we trust people we work with. The broad autonomy our employees have, stimulates motivation and creativity what allows us to adapt to the changing requirements of business partners.

Small units called squads are the core of our organization. They have clear vision of products, overcome challenges autonomously and based on team cooperation, work out the most flexible and effective way of working.

Scope of duties

  • Administration: 60%
  • Development: 30%
  • Working with international stakeholders: 10%

Other requirements

  • Accuracy and involvement in the tasks to be performed 
  • The willingness to develop and learn new technologies 
  • Ability to work in a group 
  • A welcome experience in working with a foreign client

We take care of:

Your development

  • international projects
  • access to the newest technologies
  • trainings
  • certificates
  • professional development
  • free English lessons

Your health, physical condition and family

  • Private medical care
  • MultiSport card with 50% funding
  • Kindergarten next door
  • Bicycle parking
  • Chillout and entertainment zones
  • Sports events

suitable working conditions

  • Stable employment conditions
  • Laptop
  • Mobile phone
  • Additional screen
  • Delicious coffee
  • Modern kitchen


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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Poland apply.

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