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Voice Customer Care Energic Adviser | Digital and Daily Banking @ING Bank
Descopera ING Bank ING Bank Romania functioneaza ca o banca universala, servind toate categoriile de clienti prin cele trei divizii specializate: Wholesale Banking, Mid Corporate si Retail Banking. Infiintat de oameni cu aspiratii inalte si spirit vizionar, ING continua sa atraga oameni de ...
Cognos Analytics Expert
Role description The Cognos Analytics Expert, positioned in the team “Reporting & Analytics” as Data Analyst, will be responsible for the design, implementation, maintenance and support of integrated BI and Analytics solutions on IBM Cognos Analytics tool, based on local data lake. The team ...
Senior Data Analyst
Job Description: The Data Analyst combines marketing and data management expertise. He / she is responsible for data analysis / research and for translating both internal and external data into valuable insights for other members of the Squad. He / she develops algorithms and analytical models ...
Customer Care Analyst
Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. Providing accurate and up-to-date information and resolution to existing / potential clients on ...
Analyst
Position description Position title Customer Care Agent Department Retail Banking Team Customer Experience and Service Location Manila Reports to (title) Contact Centre Team Leader Position summary As a Customer Care analyst, you will be a part of a team with other Customer Care Specialists, and a ...
Analyst
Position Description Position title Customer Care Agent Department Retail Banking Operations Team AU Messaging Team Location Manila Reports to (title) Contact Centre Circle Lead Position summary As a Customer Care analyst, you will be a part of a team with other Customer Care Specialists, and a ...
CCC Social Media Stageur
Contenuto della Posizione Il tirocinante sarà inserito nel Team Quality Assurance dell’Area Customer Contact Center e contribuirà alla gestione dei Clienti tramite le piattaforme Social. Supporterà inoltre il team nella gestione delle attività correlate ai controlli e approfondimenti qualitativi ...
Contact Center Analyst
The Retail Banking Operations in ING’s largest shared services organization (ING Hubs Philippines) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank ...
Analyst
Position description Position title Customer Care Agent Department Retail Banking Team Customer Experience and Service Location Manila Reports to (title) Contact Centre Team Leader Position summary As a Customer Care analyst, you will be a part of a team with other Customer Care Specialists, and a ...
Data Operations Professional
Part of Data Governance & Operations Team. Expected to perform DevOps-type of work as part of the operationalization efforts and ongoing support to existing process. Profile: 1. Knowledge on Test/Defect Management and Project Management 2. Agile and Scrum background 3. Knowledge on PowerBI, ...
Sales & Efficiency Expert Lead Remote
At ING we are looking for Sales & Efficiency Expert Lead of Remote Your role and work environment: We are looking for a talented and enthusiastic Sales & Efficiency Expert Lead to join our REMOTE Team of Human Connection The responsibility of this team is to manage the Remote Sales Channels: Call, ...
Stagiaire Client Support Officer (m/f)
Stagiaire Client Support Officer (m/f) Pour ses équipes Contact Center & Commercial Support Team, le Retail Banking est à la recherche de deux stagiaires/alternants pour une durée de 6 mois minimum afin de consolider ses équipes à partir de septembre 2023. Votre Mission : • Assurer la prise en ...
Customer Care Senior Analyst - Native Chat
The Retail Banking Operations in ING’s largest shared services organization (ING Hubs Philippines) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank ...