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12 March 2020 ... min read Listen


Employee | Marketing / Communication | Professional | Czech Republic | 2020-02-10 | CZE-41365156


Your role

As a Product Manager (or as we call it Customer Journey) you have end-to-end responsibility for the development, management, and phasing out of commercial products with a view to achieving an optimal customer experience.

Key responsibilities:

* Designing mortgage management procesess as a member of a team* Day-to-day responsibility for product, process maintenance and development on a tactical/strategic level * Close cooperation with many local and international stakeholders

Key requirements:

* Experience with mortgage product management (minimum 2 years, preferably 5+)* Skilled in mortgage management, retention strategies and portfolio management* Experience in cross-border projects is a plus* BPNM skills are a plus* Enthusiasm and energy* Fluent in English language, both written and verbal

Working environment:

Being a Product Manager (Customer Journey) within the Mortgages tribe opens an incredible opportunity to gain experience and enhance your skills in an exciting and International environment. The Cross-Border cooperation, in combination with the tribe being newly established creates an environment where you can make an impact and where new ideas are encouraged. You work in a Bus/Dev/Ops setting, delivering business value in biweekly sprints.

Key questions:

Would you like to work for a bank where being honest, prudent and responsible is valued? Can you relate to the Orange Code? And do you want to make the difference for our customers thanks to our agile way of working? Then continue reading because ING might very well be your future employer.

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel that we are empowering them to stay a step ahead in life and in business. We’re extremely proud of that!

We offer you

* Trainings so that you can develop yourself both personally and professionally* An international working environment * Help in order to get up to speed very quickly* Coaching from the Chapter Lead* An attractive benefits package (Multisport card, Cafeteria, extra vacation days, home office, life insurance, free parking, fruit and drinks in the office, …)* And last, but not least, a people oriented environment, where we like to work, be extraordinary and have fun


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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Czech Republic apply.

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