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Cards&Payments Expert

Back Office / Operations | Lombardia | 2019-03-05 | 055953

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Job description
The person will be responsible to support Daily Banking Activities with particular focus on payment cards initiatives, including project activities, change request and production issue related to payments&cards environment.


Key Responsibilities
• Accountable to address operational needs on Payments area , focus on credit, debit and prepaid cards.
• Address customer needs and complaints delivering efficient process
• Ensure compliance with the regulatory and market environment and credit policy
• Support Product Owner in any initiative/Projects related to Payments and Cards environment
• Support payment & cards Managers in address Operations issue, incident ensuring a smooth process

Requirements

University degree in Economics or related field
• +5 year experience in cards business
• Fluent English and Italian
• Experience in tenders and bids to select best in class suppliers
• Excellent knowledge of the cards lifecycle, including Authorisation, Clearing and Settlement and sub-processes
• It’s a plus know overall Payments environments and all payment methods
• Able to manage incidents, including liaising with IT stakeholders and with outsourcers to ensure smooth resolution
• Familiar with relevant market regulation
• Ethical fibre
• Can do attitude
• Strong interpersonal skills, ability to connect with main stakeholders and suppliers
• Perform analysis, work with data and communicate results
• Analytical skills and problem solving abilities
• Flexible and adaptable

Duration:
permanent

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Verso l'alto

Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Italia apply.

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