Torna al risultato della ricerca

Market Research Stageur

Marketing & Communication | 2022-10-10 | 067098


Job Description:

She/he collaborates in the definition and implementation of market research and  customer insight analysis.

She/he supports the develop of researches accordingly to bank objectives and manages the market research agencies.


Key Responsibilities:          

  • Support the design, setup and interpretation of market researches (qualitative e quantitative), both with partner and internal tool, managing the process of distribution through internal direct email
  • Manage the selection of target and methodology for market research and Customer Journey tracking
  • Work in close contact with the market research agencies in the develop of projects, in all the phases of the process (from setup to presentation of results).
  • Monitor the Voice of Customer through the Text Analytics (and manage the update of its platform) in order to collect and share useful insight to improve the Customer Experience
  • Manage the reporting of Voice of Customer Dashboard (with data and analysis from different sources)
  • Monitor the brand performance (brand awareness, brand image…)
  • Use data from different sources (ad hoc researches, tracking, scenario, customer journey…) to support the internal stakeholder with specific analysis.
  • Share the info (from market researches and Customer Journey KPI) locally and with Head Office.


Educational Qualifications:

Degree in Marketing, Business, Statistics, Sociology, Psychology or other similar discipline.


Technical, Language and other Specialised Skills:

  • English: good knowledge of written and spoken language
  • Good knowledge of Microsoft Office Package
  • Good analytical skills
  • Passion for quantitative data analysis and interest in understanding consumer behaviors.

Duration: Stage (6 mesi) 

Location: Milan, Italy 


Verso l'alto

Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Italy apply.

Yes No