ING Office

Being a Manager in an ING Office requires 100% involvement in the development of this business.

The activity consists equally in both selling banking products and insurance and providing quality experiences after the sale.

In the partnership with ING, the focus is primarily on the quality of services offered in order to form a solid client portfolio.

There are many resources involved in the build-up of a successful business. A leading role is played by the business overview and strategy, combined with a good development of a team and a good management for all activities.

The initial investment consists of the following:

• at least 30.000 € and
• 5.000 € – franchise fee.

The partnership with ING will be held by a limited liability company (SRL), where ING Office the Manager is sole shareholder/ administrator.

The object of activity is the intermediation of financial services and brokerage assistance.

The activity is regulated under a service contract concluded with ING Bank and a sublease agreement for the place in which the activity is running. All ING Bank partners enjoy the same contractual conditions.

What are we offering our partners?

• A turnkey business;
• ING brand and innovative concept, as two basic contributions;
• ING expertise, as support while developing your business;
• The competitive advantage given by retail concept ING Offices - Self'Bank, unique on Romania’s market

The advantages of the ING support in opening and sustaining this business are manifold, ranging from identifying locations, rental and arranging them, turnkey delivery to an Office Managerup to improving them with Self'Bank equipment and IT equipment, software, promotional materials, security system.

Office Manager and employee training as well as the support consisting of manuals/ processes/ procedures are being provided by ING Bank.

What we offer to customers?

• Quality consulting services, customized banking products and insurance products, all offered through an innovative distribution channel in Romania;
• The independence offered to clients for performing banking operations through Self Bank - the customer does not depend on a bank clerk to conduct his banking operations; all cash and non-cash operations are carried out based on card for both types of devices in Self'Bank: ATM and Multimat;
• The attention granted in offering services by each ING Office through each post-sale advice;
• The ease of using multiple services based on a single card (payments, withdrawals and deposits, foreign exchange, transfers between customer accounts, the possibility of saving frequently performed transactions, internet banking).