Technical Business Analyst

Each day, millions of customers in over 40 countries use ING’s banking products and services. You’ll be contributing to their customer experience. You’ll be shaping the way they bank and empowering them to stay a step ahead in life and business. Are you ready to make a real impact on people’s lives?

The Technical Business Analyst will work within the Mortgage Tribe at ING to support the delivery of regulatory risk projects mandated by local and European regulators including but not limited to the Australian Prudential Regulation Authority (APRA) and European Central Bank (ECB).

On a day-to-day basis the candidate will run workshops with stakeholders in the business, risk, operations and internal and vendor technology teams to capture and document functional requirements.

The Technical Business Analyst will be expected to write user stories with clear descriptions and acceptance criteria which the delivery squad will use to build and test functional changes. 

What you’ll do

• Support the Product Owner is writing user stories
• Attend agile ceremonies with the Product Owner and delivery squad on a regular basis to ensure effective implementation of the business requirements. From time-to-time the Associate Product Owner may also be involved in SIT and UAT
• Assist with risk assessment documentation and business readiness artefacts to support implementation
• Work with a range of stakeholders across the bank and prioritising based on driving the mortgages strategy

What we’re looking for

• Previous experience working in an agile environment
• Strong mortgage system and process knowledge
• An understanding of business objectives and processes in a complex environment and can ensure these are reflected in system requirements
• Sound communication and presentation skills
• Awareness of risk management principles, assessments and controls

What’s in it for you

• Drop everything and learn with over 16,000 professional and personal development courses to choose from
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on an approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you

Need more?

Contact Jack Foulger at jack.foulger@ing.com.