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13 février 2020 ... min. Écouter

Credit Restructuring Officer

Medewerker | Productmanagement | Ervaren | 2020-02-12 | 058920


Are you looking for a challenging position as a Credit Restructuring Officer for a portfolio of Midcorp Customers dealing with ING Commercial Finance?


Are you also someone

  • who is willing to find solutions for both customers and ING
  • who has risk awareness
  • who is always looking how to improve the customer experience, with a proactive focus
  • who is a real team player, but able to work independently
  • who is a good communicator
  • who is well organized and stress resistant


And you have as well…

  • a master degree in economics (or comparable)
  • strong negotiation skills
  • (preferably) a first experience in an external commercial function in a B2B environment
  • Bilingual, since you will manage a mixed portfolio of Dutch & French speaking clients
  • good oral and written skills in English
  • good knowledge of the most currently used Office applications (Word, Excel, Powerpoint, Outlook,…)
  • if possible knowledge of Commercial Finance products and features


… then you might be our new Credit Restructuring Officer !


Your role...

  • Acts as primary point of contact on behalf of ING Commercial Finance, and this as well towards our clients as within our own organization as towards ING Bank, for all matters regarding his client portfolio.
  • Bears final responsibility for the correct follow-up of all agreements made with the client, Operations, Risk and ING Bank, and therefore acts as a pivot between all these stakeholders to ensure good communication and implementatation of all those agreements.
  • Takes the lead when complex, structural and/or contractual issues occur with his clients.
  • Identifies possible improvements in the collaboration with the client and ensures a proactive and dynamic client management in order to optimize client satisfaction and minimize risks for ING
  • Is responsible for the annual client reviews and/or for intermediate reports and presents those to the competent credit committees him-/herself.



Your work environment...

 ING Commercial Finance Belux is a relatively young (°2007) entity within ING Midcorp & Institutionals, and a full daughter of ING Lease Belgium.

ING ComFin offers factoring services to existing Midcorp and Corporate clients of ING Belgium, and realized an impressive growth, more than doubling the amount of bought invoices over the last 5 years!


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Suivez-moi. Je suis agile.

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Charlotte Pletinckx | Customer Journey Expert

Charlotte Pletinckx | Customer Journey Expert

Il s’agissait d’un énorme défi. Et j’ai adoré ça !

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