Questions and answers about your application
Job search & application
How can I apply?
Please apply using our online form. We will then get back to you.
Please understand that we do not accept applications by post or direct e-mail.
To whom should I address my application?
In which format can I upload my documents?
How do I know that my application has been successfully received?
We will confirm receipt of your application by e-mail within two working days after you have applied to us.
If you do not receive a confirmation, then our e-mail may have been blocked as spam by your mail provider's safety settings. Please check your spam folder first.
If you do not find an e-mail there, then contact our Recruiting Team at email@example.com
When is the best time for me to apply?
Where do I find the starting date for a job posting?
As a rule, we fill our openings at the earliest possible date. If there is a set date, it will be included in the job description.
In which language should I apply?
How do I recognize if a position has already been filled?
All the jobs that you see on our careers page are vacant. For some positions, we are looking for several new colleagues. That is why these job postings remain online longer than others.
Who can I contact if I have questions about my application?
Can I apply using my mobile device?
Can I also apply on spec?
Will my application information be treated confidentially?
Of course. Other than the recruiting team and the responsible staff in each department who are looking for candidates like you, nobody else has access to your data or documents.
The recruiting process
When can you offer feedback on my application?
As a rule, within two weeks – our recruiting team and the department will make every effort to respond as quickly as possible.
How long does the overall selection process take and how does it work?
We would like to get to know you and all the other candidates as well as possible. And of course, we want to give you a chance to get to know us. And that can sometimes take a while. But we try to make sure that this process does not drag on too long. Hmm, not the answer you were hoping for? You can find a summarized overview of all the steps from online application to starting your career here.
What is the best way for me to prepare for an interview?
The best way is to get informed about ING on our website. Don't worry: we won't quiz you on your knowledge. Just be yourself and have a few questions prepared for us – so we can find out straight away if we are a good fit for each other.
Do I have to cover travel expenses to the interview myself?
No, we will reimburse your travel expenses if you come using public transportation (rail, 2nd class). Are you using another means of transportation and would like to discuss travel expenses? Please let us know.
I have found another job. How can I withdraw my application?
Congratulations, even though that is too bad for us. Just e-mail us at firstname.lastname@example.org. Of course, you can apply again at any time. We would be happy to hear from you.
My application was rejected without an explanation – why?
Please be assured that a rejection is not personal, nor does it in any way reflect on your skills. Particularly for highly sought-after jobs, the decisive factors often come down to small details, for example, a certain focus a candidate may have or their specific experience. For this reason, we look at all these details very closely to decide if an application is a good fit for the position advertised – or perhaps better suited to another position. Thank you for understanding that we can only give a general answer to this question. We do hope, however, that this answer helps provide some clarity. Unfortunately, we cannot be more specific about a rejection.
Can I still apply, even during the pandemic?
Of course, we are always on the lookout for digital banking talent – even during the current coronavirus outbreak. Apply for our open jobs using the online form and we will get back to you.
How will my job interview be conducted during the pandemic?
We have completely revised our application process and currently conduct all our job interviews digitally – via video conference. That is the most personal way to responsibly ensure your health and that of our colleagues. You will receive further information and details during your application process.
When can we meet in person?
As quickly as possible. Unfortunately, right now we cannot say exactly when. Until that is the case, we will stay in contact – promise!