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Bank Guarantee Expert

Employee | Wholesale Banking | Professional | Netherlands | Amsterdam | 2024-04-03 | REQ-10071707


Bank Guarantee Customer Loyalty Member

As a part of the Trade Services Bank Guarantee Team, you will be responsible for advising ING customers, preparing and reviewing guarantee texts, executing tasks within the processing of Bank Guarantees and interact closely with the department.  Clients base is primarily International with some Domestic NL clients, who demand prompt service of a high quality. Employee is expected to abide by international rules relative to Guarantee issuance, compliance and operational risk.


What will you do?

  • Guiding ING customers on their (complex) Bank Guarantee needs
  • Advising, preparing and reviewing customized guarantee texts, using your legal knowledge
  • Issue and amendment of tailor-made as well as standard Bank Guarantees
  • Review and monitor any claim handling
  • Address queries from internal- and external customers/stakeholders;
  • Guide participation in projects (process- and system improvement, training and engagement activities);
  • Ad hoc testing of trade finance system applications as per group requirements at any given time
  • Ensure that all transactions assigned are handled efficiently and effectively in accordance with the applicable service agreement;
  • Monitors pro-actively continuous improvements in data and processes and implements changes
  • Knowledge of trade finance inquiries and trade finance transactions from the business and external stakeholders
  • Work in and be exposed to a complex, dynamic and international financial environment with a close relation to the day-to-day client business.


How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

  • Team player, emphatic and attuned to the client needs
  • Keen eye for detail
  • Experience in operating in a complex, international environment
  • Excellent structuring and technical skills
  • Action-oriented, delivery focused – ability to get things done and deliver high quality results under pressure, with limited supervision
  • Possesses a minimum of 5 years of Trade / Bank Guarantees related work experience
  • Well informed about current challenges in Trade Finance / Bank Guarantees and have a view on the developments in your area of expertise
  • Fluent in English both spoken and written, Dutch language is a plu


Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at

The benefits of working with us at ING include:

  • A salary tailored to your qualities and experience
  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues
  • awarded.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.


Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. Please note, multiple interview steps involving various business stakeholders will be part of the selection process.


Questions about this opportunity?

Feel free to contact Veronika Danovich, Recruiter. e-mail:

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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Netherlands apply.

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