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Business Manager

Employee | Management | Professional | Czech Republic | Praha | 2024-09-03 | REQ-10074668

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We are looking for a part-time Business Manager to support the Country Manager and Management in communicating the strategy, mission, and objectives of the Branch, fostering alignment and engagement.

Key Responsibilities:

• Organize and facilitate management meetings, taking ownership of the agenda and ensuring accurate meeting minutes are recorded and stored.

• Be responsible for coordinating activities related to quarterly Townhalls and performance reviews for regional management, fostering collaboration and communication across teams.

• Manage visits from our Headquarters, providing logistical support and ensuring a smooth experience for visiting executives.

• Together with the management team you develop and revise the Operational Health Index (OHI) action plan, driving continuous improvement initiatives.

• Coordinate processes and evaluate targets (KPIs), serving as the Single Point of Contact (SPOC) for shared objectives.

• Update the Governance manual annually, ensuring compliance with regulatory requirements and best practices.

• Facilitate internal communication within the Bank via email or Intranet, supporting external communication efforts as needed.

• Coordinate client satisfaction surveys and track client feedback, contributing to the enhancement of customer experience and retention.

• Assist with the preparation of the Annual Report, providing insights and analysis to showcase organizational achievements.
 

Education and Experience:

• University graduate with a degree in business, finance, or a related field.

• Minimum of 2 years' working experience, with a proven track record of delivering results.

• Fluent in English, with excellent written and verbal communication skills.

• Team player with strong interpersonal skills and the ability to effectively manage time and priorities.

• Strong analytical skills, with the ability to analyze problems, form opinions, and drive informed decision-making.
 

Desired Skills and Qualities:

• Customer-focused mindset, with a passion for delivering exceptional service. • Proactive and self-motivated, with a strong initiative to drive projects forward. • Work independently and as part of a team, demonstrate flexibility and adaptability.

• Proficiency in MS Office package, especially PowerPoint

• Hold a valid working visa in the Czech Republic (EU)

Personal Qualities:

Flexibility: Adapt to changing priorities and environments with ease.

Independence: Take ownership of tasks and drive them to completion.

Communication skills: Effectively convey ideas and influence outcomes.

Proactive approach: Anticipate challenges and opportunities, taking proactive steps to address them.

What do we offer?

• A friendly, professional, and passionate work environment among colleagues. • Varied and engaging tasks.

• An international setting with access to decision-makers.

• Opportunities for professional growth and development.

• A wide array of benefits, training opportunities, and a safe, pleasant working environment.

• A modern culture with flexible options for remote work and office presence (located at Českomoravská, Prague 9).

• Part-time role (0,5 FTE)

• Start at the beginning of 2025

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Questions about this opportunity?

Feel free to contact Eva Pekarkova, Recruiter. e-mail: eva.pekarkova@ing.com

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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Czech Republic apply.

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