Business Manager
Employee | Management | Professional | Czech Republic | Praha | 2024-09-03 | REQ-10074668
We are looking for a part-time Business Manager to support the Country Manager and Management in communicating the strategy, mission, and objectives of the Branch, fostering alignment and engagement.
Key Responsibilities:
• Organize and facilitate management meetings, taking ownership of the agenda and ensuring accurate meeting minutes are recorded and stored.
• Be responsible for coordinating activities related to quarterly Townhalls and performance reviews for regional management, fostering collaboration and communication across teams.
• Manage visits from our Headquarters, providing logistical support and ensuring a smooth experience for visiting executives.
• Together with the management team you develop and revise the Operational Health Index (OHI) action plan, driving continuous improvement initiatives.
• Coordinate processes and evaluate targets (KPIs), serving as the Single Point of Contact (SPOC) for shared objectives.
• Update the Governance manual annually, ensuring compliance with regulatory requirements and best practices.
• Facilitate internal communication within the Bank via email or Intranet, supporting external communication efforts as needed.
• Coordinate client satisfaction surveys and track client feedback, contributing to the enhancement of customer experience and retention.
• Assist with the preparation of the Annual Report, providing insights and analysis to showcase organizational achievements.
Education and Experience:
• University graduate with a degree in business, finance, or a related field.
• Minimum of 2 years' working experience, with a proven track record of delivering results.
• Fluent in English, with excellent written and verbal communication skills.
• Team player with strong interpersonal skills and the ability to effectively manage time and priorities.
• Strong analytical skills, with the ability to analyze problems, form opinions, and drive informed decision-making.
Desired Skills and Qualities:
• Customer-focused mindset, with a passion for delivering exceptional service. • Proactive and self-motivated, with a strong initiative to drive projects forward. • Work independently and as part of a team, demonstrate flexibility and adaptability.
• Proficiency in MS Office package, especially PowerPoint
• Hold a valid working visa in the Czech Republic (EU)
Personal Qualities:
• Flexibility: Adapt to changing priorities and environments with ease.
• Independence: Take ownership of tasks and drive them to completion.
• Communication skills: Effectively convey ideas and influence outcomes.
• Proactive approach: Anticipate challenges and opportunities, taking proactive steps to address them.
What do we offer?
• A friendly, professional, and passionate work environment among colleagues. • Varied and engaging tasks.
• An international setting with access to decision-makers.
• Opportunities for professional growth and development.
• A wide array of benefits, training opportunities, and a safe, pleasant working environment.
• A modern culture with flexible options for remote work and office presence (located at Českomoravská, Prague 9).
• Part-time role (0,5 FTE)
• Start at the beginning of 2025
Questions about this opportunity?
Feel free to contact Eva Pekarkova, Recruiter. e-mail: eva.pekarkova@ing.com