Change/Project Manager

We are looking for you, if

• You have minimum of 5 years experience in Project / Change Management in multinational corporation, involving: service transitions and securing operational readiness driving efficiency improvements managing change governance,

• You have experience in Agile or Waterfall and can effectively work in a hybrid of both,

• You are a master Power Point user and fluent in Excel,

• You are showing openness to change in order to work effectively when faced with new information, a changing situation and/or environment,

• You complete tasks and achieves results in an efficient, timely and high-quality manner, with a focus on execution and delivery of targets and KPIs,

• You have the ability to gain support for ideas and solutions relying on persuasion rather than authority in order to achieve organisational goals and objectives,

• You are fluent in English, reading and writing.

You'll get extra points for

• Experience in KYC/AML/Compliance

• Experience with Project Management / Support software e.g. Jira, Confluence, Trello, MS Project, MS Azure

• Agile, Scrum, Prince2, PMP, Lean / Six Sigma, Facilitation Accreditation

• Having a clear point of view on what is required to mitigate AML risk and impacts of non-compliance

Your responsibilities

• Driving project design incl. running root causes analyses, defining solution options / business cases, collecting requirements

• Setting change plans and tracking execution, with special focus on operational readiness and benefits reporting

• Managing entire project life cycle from initiation to aftercare and supporting project teams with value added insights

• Supervising various project stakeholders to ensure they provide all deliverables on time with sufficient quality

• Constantly driving projects progress to ensure they will be delivered according to agreed timeline

• Running effective change governance, transparent reporting, capturing artifacts

• Continuously improving our change execution standards and adherence

Information about the squad

Business Intelligence & Management (BIM) is a service to the Global KYC Transaction Monitoring (TM) Services Organization. Its purpose is to drive oversight, change, business planning, reporting standards within ING AML TM Operations globally. The service is located within ING Hubs Poland.

Global TM Service, part of COO Global KYC organization interprets global ING KYC Policy, defines and rolls out procedures for TM, standardizing TM processes across business lines, leading towards effective and efficient TM Operations globally.

You will join our experienced team of BIM Leads with material impact on global Oversight and Reporting strategy, implementation of regulatory commitments, efficiency improvements, implementation of new systems.

The role gives you a unique entry to a dynamically growing family of professionals focused on Fighting Financial Crimes

The role naming convention in the global ING job architecture will be “KYC Process Design & Control”