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IT Chapter Lead

Employee | Tech | Professional | Netherlands | North Holland | 12 | 2024-05-29 | REQ-10075324


We value our talented employees and strive to help our employees before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference to our success!

The Team:

In Wholesale Banking Tech/ Cross Product Services (CPS) , we are looking for an experienced and hands-on IT Chapter Lead for Tech Network and File Transfer to lead the team and drive strategic direction for these services.

Cross Product Services (CPS) plays a crucial role in delivering central services across WB Tech and supporting all other WB Tribes (and other ING teams) for these services. Supported services by CPS include PEGA, Global DIL, MIBI, IT Risk and Network/File Transfer.

You are an ideal candidate:

As an IT Chapter Lead you are a senior engineer while having excellent people management capabilities and colleagues see you as a go-to person. You have not only a strong drive to constantly keep your own expertise up to speed, but also want to make an active contribution to the development and advancement of the people in your chapter and your field. You stimulate your Chapter members towards continuous improvement of their skills. You speak up and challenge the status quo.

In this role, you will be responsible for the design and implementation of external network and File Transfer (XFB) connections. You will be working closely together with the network implementation team of ING Infra, and with the internal applications support teams (WB Tech DevOps). You ensure continuity of the current landscape while working on continues improvement to improve the reliability of the provided services while being the voice of WB Tech for these services and any other infra services in the future.

You will be leading a team across the Netherlands and ING Hubs PH with a potential to grow further in the future.

Roles and Responsibilities:

You have a positive can-do mindset and are a role model in ING’s Orange Behaviour and lead by example. Besides having a passion for IT, you are a strong people manager. You are willing to collaborate closely with the other Chapter Leads to continuously improve the way of working.

You have experience working in an Agile environment and adopting Agile practices. Your skills will help them achieve their goals and deliver high-quality results. You seek out opportunities to boost efficiency and output while expanding functional knowledge.

Networking domain:

  • Design of external connections (leased-lines, VPN-tunnels, proxy-connections)
  • Design Load balancing setups (local and global)
  • Validate firewall rules implementations
  • Consult DevOps to assist them in the overall application / network / security design
  • Creates and keeps up to date required documentation related to all systems/solutions in his/her area of responsibility
  • Provides guidance and support to developers for any Infrastructure related topic (hardware, operating system, networking etc.)

File Transfer (XFB) domain:

  • Provides guidance and support to developers in building file transfer flows. For example:
  • Internal, between ING applications, using Axway Central Governance platform
  • Between ING NL and ING branches, using Axway Gateway
  • External, between ING and external partners, also using Axway gateway.
  • Incident Management

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

  • You have a strong interest and vision in recent trends in infra, network and file transfer technology in general and the ability to transfer this knowledge back to ING
  • You are passionate about reliability and automation.
  • Have strong problem-solving skills to structure and improve complex situations
  • A good communicator in English (verbal, written & presentation)
  • Not waiting for others to tell you what to do but just take initiative
  • You have a collaborative workstyle with focus on achieving goals by helping others to be successful
  • You have a focus on quality and challenge your colleagues to grow
  • You speak up and challenge decisions (you ask why things are done instead of just doing them)
  • Working on continuous improvements and passionate about technology
  • IT-related background (Bachelor’s degree or higher)
  • Preferred CCDP Certified; or experienced in creating networking designs.
  • Preferred F5 big IP certified (Exam 101 or more); or experience with load balancer configurations.
  • Experience with public cloud (AWS / Azure) is desirable.
  • Basic Linux and Windows skills, comfortable with running scripts and applications on those platforms
  • Knowledge about FTP and SFTP protocols
  • Extended networking knowledge: firewalls, ip-addresses, cidr blocks
  • Experience with Axway MFT products
  • Experience with ServiceNow (Incident and Change Management)

Your benefits

A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions.

To give you an idea, we will tell you about the benefits of working at ING:

  • A job from 36 to 40 hours that fits your schedule to balance work and private life
  • A salary tailored to your qualities and experience
  • Travel reimbursement
  • 24 vacation days with 36-hour work week (or 27 days with 40)
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues
  • Work Agile, so new ideas come to life faster


Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

About us

With around 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Join us. Apply today.  


Questions about this opportunity?

Feel free to contact Shilpa Mayreddy, Recruiter.

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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Netherlands apply.

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