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KYC Alert Investigator

Employee | Wholesale Banking | Professional | Philippines | Makati | 2024-06-07 | REQ-10075675


About the ‘FCFP’ Services

Financial Crime and Fraud Prevention Services are responsible for monitoring, investigating, detecting and preventing financial crimes and fraudulent activities via ING products and Services. In practice, it means various control processes have been put in place, such as periodic and event driven reviews of customer information files, sanctions screening, transaction screening, transaction monitoring, and ultimately deeper investigatory processes to keep the bank, its’ customers and society safe.

Financial Crime and Fraud Prevention Investigator

About the position

If you are interested in an entry-level job within Financial Crime and Fraud Prevention (FCFP) - that will bring you right in the middle of all the action - look no further! As an FCFP investigator, you will develop into a financial crime fighter who handles the first investigation into a potential risk detected by ING’s Screening System(s). Through your diligent and professional approach, you will contribute not only to a safe banking experience for our customers, but ultimately to a safer society.

Your responsibilities will include: developing and maintaining high level performance by following and applying actual policies & guidelines in your daily work and continuing on a development journey to sharpen your skills. Thanks to your hands-on mentality and ownership of the role, you will continue to mature and become self-steering. Ultimately, you will be handling increasingly complex cases which will allow you to showcase progress leading to new career opportunities and training of new joiners.

Core responsibilities:

  • You will develop skills to perform various routine operational tasks in a standard work environment applying common standards and procedures. You build your knowledge of the processes, products, organization and customers.
  • You have the basic ability to document knowledge of banking products and operational processes in form of work instructions and procedures.
  • Translate the ING strategy to practice – understand and apply current guidelines and policies effectively as part of your daily tasks.
  • You deal with customer- and other confidential data with the utmost care in accordance with Data Privacy laws and company Policy
  • You support the implementation of improvements in the area of standard processes and technology.
  • You will continue to develop as part of your learning path to be able to handle more complex cases as you become.

Job Requirements:

  • You have an Academic or Higher Professional Education degree. Degrees in Criminology, Law or similar field may be considered an asset.
  • You have 0-2 years of experience within the Financial Crime or Fraud Prevention area, preferably within a financial institution.
  • Any experience in an Investigations role, Risk Management, Regulatory Operations and/or Compliance will be considered an asset.
  • Knowledge and/or familiarity with sanction laws, anti-money laundering, financial economic crime and/or know your customer processes will be considered an asset.
  • You are fluent in English
  • You are highly motivated, enthusiastic, a quick learner and are able to work under pressure, accompanied by good time management skills
  • You are able to adapt in a fast-changing environment while continuing to deliver the highest quality.
  • You have demonstrable interest in the financial crime and fraud prevention area.


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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Philippines apply.

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