Labour Relations Officer

Job description

Within the Human Resources team, the HR Business Partner (HRBP) will act as main point of reference for Retail Banking domain for all human resources-related topics, by partnering the relevant lines of business through close collaboration and working with the HR Communities of Expertise (CoEs) and People Services.

The purpose of the HRBP role is to support Retail domain to achieve its strategic objectives:

- by building strong relationships with its leaders and in-depth knowledge in multiple HR areas of expertise

- by shaping and implementing the people agenda through enhancement of leadership capabilities

- by driving strategic people decisions, such as talent acquisition, talent management, succession planning, people development, performance management as well as organisational design, to ensure human capital is optimally managed

- by having a strong business acumen and affinity with the business line.

Key Responsibilities

§ Develops and implements HR strategies to meet business requirements, together with the department management teams

§ Acts as natural sparring partner of management, providing HR support, challenge, and advice on complex issues, involving all relevant stakeholders and CoEs and in alignment with Global functional lines when required

§ Partners with business leaders in building strategic workforce plans and be responsible for strategic recruitment plan by driving and executing it, to ensure highly effective workforce to deploy the Bank’s strategy and to meet future growth plans

§ Establishes and implements an effective retention strategy based on local needs

§ Supports in developing and executing a robust talent and succession pipeline strategy to deepen and strengthen capabilities, proactively implementing plans to address key talent gaps and build pipelines to meet future growth plans

§ Partners with departments to drive employee engagement and Organizational Health

§ Continues building the leadership capability and maturity of senior and middle managers, through proper development actions

§ Manages annual compensation round to retain, attract, and motivate talents, in line with the Bank’s framework

§ Drives more robust and transparent performance improvement culture

Key Capabilities/Experience

- Knowledgeable on organization and management principles, HR functional areas and market practices

- A proven change agent with a strong results orientation, determination, and tenacity, injects pace and focus

- A team player, with strong communication, collaboration, and stakeholder management skills

- Excellent interpersonal and influencing skills, with the courage to take a stand when necessary

- Self-aware, with impeccable values and personal gravitas

- A strategic and commercial mindset coupled with strong execution skills

- Very good analytical and problem-solving skills

- Demonstrated ability to drive and execute change in terms of work deliverables and culture

Personal Profile

· Bachelor / University degree in HR management, Law, or Economics

· At least 7+ years of work experience in human resources field with relevant professional background as HR Business Partner in a complex and international environment

· Used to work in a matrix organization

· Work experience as HR Business Partner in banking/financial services and knowledge of corporate banking business is a plus

· Understanding of HR as well as the drivers of Banking business

· Excellent written and verbal communications skills in English

· Advanced user of MS Office (especially Power Point and Excel