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Payments processing specialist

Employee | Wholesale Banking | Professional | Slovakia | Bratislava | 2023-11-21 | REQ-10063611


Job Description

Are you interested in joining the back office of an international bank? We are currently looking for a Payment Processing Specialist to handle day-to-day payment transactions with a high level of accuracy. Our work involves back-end payment processing, where attention to detail and analysis of international banking operations is crucial. If you have a banking background and you like an agile work environment, we welcome your application.

Job responsibilities:

  • Handling high volumes of payment transactions for multiple European countries, ensuring that each payment is processed correctly and in compliance with applicable regulations and internal policies
  • Processing confidential data with high responsibility and preciseness
  • Investigating and resolving payment-related issues in a timely and effective manner, while maintaining a high level of professionalism
  • Identifying and correcting any payment-related issues or errors to ensure accurate and complete payment processing
  • Work closely with our teams to ensure accurate and timely payment processing within agreed Cut of Times
  • Communication with clients from different branches within ING International Network and Head Office
  • Monitor and control processed data to ensure accuracy within systems
  • Encouraging the team to regularly discuss and share ideas on how to improve the delivery of contracted services to clients by brainstorming potential solutions to any problems or challenges that arise
  • Working in an agile manner on a daily basis, collaborating with team members to prioritize and complete tasks effectively
  • Manage workload using internal tools,
  • Become proficient in all aspects of Supplier platform application,
  • Perform other duties as assigned by line manager,
  • Identify and drive efficiency in the qualification process and process improvements on an ongoing basis.

As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating.

 Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

Personality requirements and skills

  • General understanding of banking products
  • Overview and understanding of payments would be huge advance
  • Upper intermediate working command of written and spoken English
  • PC skills - MS Office

Personal profile:

  • Responsible and precise person
  • Proactive approach – customer friendly behaviour
  • Readiness to take on challenges and learn
  • Good communication skills
  • Flexible, willingness to learn
  • Team player
  • Able to work under pressure

Wage (gross)
1 390 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

  • You build your own working day - flexible working hours and work from home
  • Daily working time: 7hrs 45min instead of standard 8hrs
  • Daily refreshments - coffee, fruits, drinks
  • Fully equipped gym accessible 24 hours / 7 days per week
  • Game room with unlimited access
  • Modern designed coffee corner and terrace with the grill spot


  • Sick leave compensation: up to 80% of the monthly salary
  • Life insurance contribution: up to 22,14 EUR/per month
  • 3rd pillar contribution: up to 3% from your monthly salary
  • 24/7 external mental health support
  • Learning opportunities: internal and external learning programs
  • Regular teambuildings, social events and communities

YOU/family/friends time

  • Extra 3 PERSONAL days per year
  • Extra vacation days: up to 10 extra days/per year
  • We welcome your ING-positive friends: referrals starting from 1000 EUR
  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

  • Yearly bonus based on your performance and company’s results
  • Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
  • Home office contribution: 20 EUR/per month
  • Discounts from our and your favorite stores: up to 30%
  • Warm welcome package for your fresh start
  • Pet friendly office


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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Slovakia apply.

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