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TM Quality Review Team Lead

Management | Professional | Warszawa | REQ-10067416

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We are looking for you, if you:

  • have minimum 5 years of total work experience with a minimum of 36 months experience in AML/KYC in roles like 1st/2nd line Quality Assurance, or 1st line Subject Matter Expert (SME) or Analyst / Signatory / Quality Check,

  • have proven team leadership skills, having been in a similar role for at least 6 months,

  • you have expert understanding of how money laundering and terrorist financing are executed, why, the differences between them and their impacts,

  • have expert skills in conducting effective quality assessments on TM investigations, and delivering constructive feedback for process and performance improvement,

  • have developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance,

  • have ability to identify problems, find their root causes, analyse key information and making connections in order to find appropriate solutions,

  • have ability to establish plans to determine tasks, priorities, and timelines and identifying the resources needed to achieve goals,

  • have ability to clearly and succinctly express ideas, facts and opinions. Is able to express them fluently both in speaking and writing, supported by appropriate tools,

  • are fluent in English.

You'll get extra points for:

  • professional certification (CAMS, CFE, ICA or equivalent),

  • intermediate and above in French or Dutch.

Your responsibilities:

  • Cooperation with leaders from other teams and HR,

  • Quality Review process management,

  • Participating in team development and training initiatives,

  • Team management.

Information about the squad:

The mission of Quality Management in the 1st Line of Defence is to ensure sustainable quality of TM investigation process, as well as its consistency and efficiency. This is achieved by the performance of objective assessment to determine how accurately the investigation fulfils the relevant requirements and addresses potential FEC risks related to customer’s transactional activity. The Team heavily contributes to continuously improving TM expertise within the area through knowledge sharing, SME guidance, trainings, cooperation on process opportunities and automation, as well as process design improvements including procedural updates. QM team does this in close cooperation with many partners across various ING locations including TM Operations, 2LoD QA, country stakeholders and experts, etc.

The role naming convention in the global ING job architecture will be “Lead KYC Investigations III”.

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We kindly inform you that we will get in touch only with the chosen candidates. If you agree for processing your data for future recruitment offers, we will keep the data for a year.
All information concerning the way we process personal data can be found here.

Do you have any questions?

If you have any questions about the details of this job offer, the form of employment or working at ING Hubs Poland, you can direct them to the e-mail address given below. We will certainly answer them!

Career.INGHubsPoland@ing.com

Our benefits

 
Professional development
Well-thought-out development plans will help you spread your wings.
 
Certificates and knowledge transfer
Gain from the knowledge of our experts and take the opportunity to obtain certificates.
 
Training budget
Develop the skills you care the most about, thanks to the high training budget.
 
Access to the newest technologies
Use the latest technologies and their capabilities in diverse projects.
 
International projects
Work on interesting and international projects that will enable you to meet people from all over the world.
 
Free English courses
Improve your language skills on a course tailored to your proficiency level.
 
Private medical care
Take care of yourself and your loved ones health with LUX MED private medical care.
 
Stay FIT and Multisport
A healthy body, healthy mind! Find it out with our sports programs.
 
Bicycle parking (Katowice)
Do you ride a bike? So do we, that's why we provide everything you need - a parking, shower and lockers.
 
Chillout zones
Take a break in one of our chillout zones! Enjoy Xboxes, table tennis, billiards, table football, comfy chairs, etc.​​
 
Integration events
Spend time with family and friends and have fun at company events.
 
Feedback
In our company, we focus on feedback from each employee, both anonymous and direct.
 
Stability of employment​​
After the trial period, we offer an employment contract.​​
 
Fully-equipped workstations
On the first day of your employment, you will be provided with all essential equipment, i.e. work phone, laptop, an additional monitor and your own desk.​​
 
Annual bonus
At ING Hubs Poland you can receive an annual bonus – its amount is based on the assessment of your work.
 
Flexible working time
Start work between 7.00 and 9.00 and adjust the work to yourself, not the other way around.
 
Home office
We come to the office when our presence is conducive to cooperation.
 
Well-equipped kitchen
Use the fully equipped kitchen that you will find on each floor. Enjoy a cup of delicious coffee or tea.
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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Poland apply.

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