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Operational Procurement Specialist

Impiegato | Accounting & Finance | Lombardia | 2023-09-22 | 068942


Job Description

Key responsibilities

In the range of his/her procurement scope, cooperate and support the development and implementation of ING sourcing strategies at local level

  • Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics mainly related to Procurement function using data analytics tools
  • Evaluations of procurement processes and develops them in collaboration with the relevant stakeholders. Assess the existing processes and improve them
  • Create and maintain dashboard and documentation regarding various projects, processes and operations
  • Maintaining a deeper understanding of the current and emerging external regulation and industry best practices
  • Independently lead procurement processes at local level
  • Initiate and implement sourcing strategy and process (RFQ/RFI/RFP/Auction/contract definition)
  • Ensure completeness of documentation (contract/RFP/report, etc.)
  • Identify and communicate with key stakeholders 
  • Liaise between various business departments and groups
  • Collaborate with project managers and cross-functional teams
  • Interact at global level to propose and share best practices, relevant projects, and guidelines to be applied at local level

Organizational position and relationships

Report to: Head of Procurement 

Internal working relations:
1st line: entire business
2nd line: Several departments (e.g. Legal, Compliance, ITSR, International colleagues, ORM, etc…)

External working relations: External Suppliers

Main tasks
Market analysis and strategy:

  • Very good knowledge of Procurement process
  • Ability to devise creative solutions to problems
  • Experience testing and mapping various procurement processes

Risk Management and compliance:

  • Define, maintain and implement local/global procedures/policies in line with Head Office guidelines, collaborating with other Bank’s departments
  • Identify and implement activities of remediation driven by Bank policies and procedures
  • Be able to execute procedures and controls, in line with Bank policies and regulations (i.e. Supplier onboarding, Supplier qualification, contract monitoring)


  • Familiarity with technology systems to analyze data and problem solve
  • Perform spend analysis
  • Prepare dashboard/PPT to be shared with middle/high management of the Bank 
  • Formulate reports concerning purchasing activities individually
  • Compile Global / Local reports on Sourcing activities and results, contracts status, active suppliers
  •  Performance monitor and review


  • Identify and promote sourcing initiatives aiming to achieve goals such as cost optimization, higher quality of services, innovation, better value for money, etc.
  • Initiate, develop and implement sourcing initiatives in line with the above
  • Collect business needs/requirements and be able to challenge technical and functional specification
  • Design the tender process identifying internal and external stakeholders, leading tasks and related communication
  • Define tender documentation and manage the operational steps of tenders independently (suppliers involvement, tender doc definition, offers comparison, negotiation, contract definition)
  • Reviewing, adapting, by making sure that all offers meet internal requirements and policies
  • Challenge the internal demand to pursue cost optimization
  • Approving requests, follow up on them until purchase order dispatch
  • Supplier onboarding and Supplier qualification

Contract Management:

  • Prepare contract documentations with direct responsibility of the economic part and coordinating with the other departments for the rest
  • Identify problems or improvements in existing contracts and make proposals for improvement
  • Monitor contracts status, of the scope assigned
  • Plan renewal activities and negotiation accordingly to Procurement strategy

Suppliers management:

  • Creation and foster of a good relationship with suppliers, being able to identify key stakeholders and decision makers


Technical Skills

  • Bachelor / university degree in Economics or equivalent
  • At least +5 years’ experience in Procurement
  • Advanced user of different applications (ERP, Excel, PPT, Access, Power BI, spend analysis tools, e-sourcing platforms)
  • Knowledge of Project Management frameworks and best practices
    Knowledge of sourcing methods and market best practices

Soft Skills

  • Team spirit
  • Highly committed
  • Accuracy
  • Pro-active and problem-solving attitude
  • Good project management skills (ability to maintain governance and overview on the whole activities and related progress)
  • Excellent organizational and communication skills at local and global level
  • Very high analytical skills
  • Negotiation skills in Italian and English
  • Proficient knowledge of English




Location: Milan

Duration: Permanent




About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now! 


The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:


  • Super flexible smart working 
  • Competitive base salaries and performance based bonuses 
  • Diverse cultures & Innovative mindsets 
  • International Environment
  • Commitment to sustainability
  • Lots of training development opportunities to help you grow
  • Lots of moments dedicated to physical and mental well-being
  • A special day off when it is your birthday: we call it #doyourbirthday!
  • And of course we can’t forget: free water & coffee at the office! 


Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.



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