Point of Sale Lending Tribe Lead
Medewerker | Sales & Relatiebeheer | Ervaren | Amsterdam | 2021-01-11 | REQ-10031389
ING is looking for...
a Point of Sale Lending Tribe Lead, reporting to the Global Head of Retail Lending.
You will be responsible for driving the Point of Sale Lending business for ING. You will be driving the overall strategy and engaging the organisation to achieve key customer and commercial goals. Core duties include:
Launching Point of Sale Lending across relevant ING markets
Overall program management, including creation of business plans & launching in new countries while maintaining programs/relationships in those countries that have already launched
Key representative of the program in official committees and governing bodies
Management of the POS team comprised of Customer Journey Experts, IT delivery/architecture experts and Business Development Managers
P&L and KPI responsibility
Management of vendors and key merchants
Management of program technology and integration in relevant markets
Thought leadership, guidance and coaching in Product Management
Your work environment
You will be part of the global retail headquarters team - a highly diverse and international group – based in ING’s brand new Cedar office. The job offers the opportunity of travel to ING’s retail businesses in Europe and Asia.
10+ years of experience in Product Management; international profile is a strong asset
5+ years in leadership positions within a POS environment with strong people management skills
If you don’t have experience in POS lending, then a proven track record of launching a business line/product from scratch, in addition to outstanding product management expertise
Strong communication skills; ability to effectively influence key executives and project sponsors
Sales-minded and a strategic thinker
Proven track record of project management, execution and impact in a complex environment
Comfort with and high-level knowledge of IT infrastructure in the context of lending – ability to learn IT concepts quickly in order to engage in discussions with relevant knowledge
Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath. For more information, please visit http://www.ing.jobs/Netherlands/Why-ING/This-is-ING-too/ING-Values.htm
Essential Desirable Education
Bachelor Degree or higher
Demonstrated depth of experience in the fundamentals of product management and project execution
Fluency in all Microsoft Office tools – particularly Excel and PowerPoint
Competent with AGILE way of working
Ability to interrogate business cases and build strong business plans
Ability to interrogate and negotiate complex contracts
Ability to perform thorough competitive analyses, identify trends and incorporate the findings into successful strategies
Sales management and target driven steering
Mastery of mobile customer journey experience and how to translate that into value for customers and profit for the organization
Experience in a relevant leadership role, managing a high performing team with P&L responsibility
Expertise in launching new banking products or delivery of key projects
Experience in a customer environment where the customer needs are at the heart of any proposition
Other skills or competencies
Exemplary communication skills
Outstanding stakeholder management skills
Excellent analytical and quantitative problem solving skills
General knowledge of consumer lifecycle (i.e. what brings customers in, what products they use, how they use them, what products they buy next and what service is expected)
Creative and an out-of-the box thinker who thrives in multidisciplinary teams and in agile environments.
An open and curious personality; ready to engage and a fast learner
Able to work effectively in a diverse team-based environment as well as autonomously
Ability to work at a fast pace and be one-step ahead to manage both internal and external challenges
Ability to challenge ideas constructively and suggest feasible solutions
Obsessed about customers and ensuring that we deliver best-in-class outcomes and experiences.
What we offer
An impactful career within an international environment that offers you every opportunity to get the best out of yourself and grow personally and professionally. A role of 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions.
To give you an idea, we will tell you about the benefits of working at ING:
A salary tailored to your qualities and experience
A reimbursement for travel expenses
27 vacation days with a 40-hour working week
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Personal growth and challenging work with endless possibilities to realize your ambitions
An informal working environment with innovative colleagues who strive for the very best
Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. We are looking forward to meeting you!
The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam, operating in over 40 countries. ING's purpose is to empower people to stay a step ahead in life and in business. ING prides itself as a frontrunner in digital and sustainability innovations amongst financial instructions. With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING.