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12 januari 2021 ... min. Luister

Point of Sale Lending Tribe Lead

Employee | Sales / Relationship management | Professional | Netherlands | North Holland | 13 | 2021-01-11 | REQ-10031389


ING is looking for...

a Point of Sale Lending Tribe Lead, reporting to the Global Head of Retail Lending.

Job description

You will be responsible for driving the Point of Sale Lending business for ING. You will be driving the overall strategy and engaging the organisation to achieve key customer and commercial goals. Core duties include:

  • Launching Point of Sale Lending across relevant ING markets

  • Overall program management, including creation of business plans & launching in new countries while maintaining programs/relationships in those countries that have already launched

  • Key representative of the program in official committees and governing bodies

  • Management of the POS team comprised of Customer Journey Experts, IT delivery/architecture experts and Business Development Managers

  • P&L and KPI responsibility

  • Management of vendors and key merchants

  • Management of program technology and integration in relevant markets

  • Thought leadership, guidance and coaching in Product Management

Your work environment

You will be part of the global retail headquarters team - a highly diverse and international group – based in ING’s brand new Cedar office. The job offers the opportunity of travel to ING’s retail businesses in Europe and Asia. 

Your profile

  • 10+ years of experience in Product Management; international profile is a strong asset

  • 5+ years in leadership positions within a POS environment with strong people management skills

  • If you don’t have experience in POS lending, then a proven track record of launching a business line/product from scratch, in addition to  outstanding product management expertise

  • Strong communication skills; ability to effectively influence key executives and project sponsors

  • Sales-minded and a strategic thinker

  • Proven track record of project management, execution and impact in a complex environment

  • Comfort with and high-level knowledge of IT infrastructure in the context of lending – ability to learn IT concepts quickly in order to engage in discussions with relevant knowledge

Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath. For more information, please visit

Skills required

Essential Desirable Education

  • Bachelor Degree or higher

Technical skills

  • Demonstrated depth of experience in the fundamentals of product management and project execution

  • Fluency in all Microsoft Office tools – particularly Excel and PowerPoint

  • Competent with AGILE way of working

  • Ability to interrogate business cases and build strong business plans

  • Ability to interrogate and negotiate complex contracts

  • Ability to perform thorough competitive analyses, identify trends and incorporate the findings into successful strategies

  • Sales management and target driven steering

  • Mastery of mobile customer journey experience and how to translate that into value for customers and profit for the organization

Previous experience

  • Experience in a relevant leadership role, managing a high performing team with P&L responsibility

  • Expertise in launching new banking products or delivery of key projects

  • Experience in a customer environment where the customer needs are at the heart of any proposition

Other skills or competencies

  • Exemplary communication skills

  • Outstanding stakeholder management skills

  • Excellent analytical and quantitative problem solving skills

  • General knowledge of consumer lifecycle (i.e. what brings customers in, what products they use, how they use them, what products they buy next and what service is expected)

  • Creative and an out-of-the box thinker who thrives in multidisciplinary teams and in agile environments.

  • An open and curious personality; ready to engage and a fast learner

  • Able to work effectively in a diverse team-based environment as well as autonomously

  • Ability to work at a fast pace and be one-step ahead to manage both internal and external challenges

  • Ability to challenge ideas constructively and suggest feasible solutions

  • Obsessed about customers and ensuring that we deliver best-in-class outcomes and experiences.

What we offer

An impactful career within an international environment that offers you every opportunity to get the best out of yourself and grow personally and professionally. A role of 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions.
To give you an idea, we will tell you about the benefits of working at ING:

  • A salary tailored to your qualities and experience

  • A reimbursement for travel expenses

  • 27 vacation days with a 40-hour working week

  • Pension scheme

  • 13th month salary

  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary

  • 8% Holiday payment

  • Personal growth and challenging work with endless possibilities to realize your ambitions

  • An informal working environment with innovative colleagues who strive for the very best

Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. We are looking forward to meeting you!

About us

The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam, operating in over 40 countries. ING's purpose is to empower people to stay a step ahead in life and in business. ING prides itself as a frontrunner in digital and sustainability innovations amongst financial instructions. With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING.


Vragen over deze vacature?

Neem contact op met Dominika Floryanska, Recruiter. E-mail



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