Stories

Customer Journey Experts

Providing our customers with the best possible experience, anytime and anywhere

Nick Rademaker |  Chapter Lead Business Lending

Nick Rademaker | Chapter Lead Business Lending

Coronavirus crisis: working from home on adapted customer processes

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Rick Hoekman | Customer Journey Expert / Business Chapter Lead

Rick Hoekman | Customer Journey Expert / Business Chapter Lead

My customers are colleagues around the world

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Sanne Ruitenbeek | Customer Journey Expert, Tribe Private Individuals Mass and Personal Banking

Sanne Ruitenbeek | Customer Journey Expert, Tribe Private Individuals Mass and Personal Banking

We always put our customers’ interests first. I’m their ambassador

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Stan Maarseveen | Customer Journey Expert, Tribe Omnichannel

Stan Maarseveen | Customer Journey Expert, Tribe Omnichannel

We have the agile approach of a tech start-up combined with the strength of a large organisation

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Erik Tigges | Chapter Lead Tribe Payments

Erik Tigges | Chapter Lead Tribe Payments

My role is like being the coach of a hockey team

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Stephanie Pelsmakers | Chapter Lead, Omnichannel Experience Tribe

Stephanie Pelsmakers | Chapter Lead, Omnichannel Experience Tribe

For me, it’s an ideal combination of working, coaching and expanding expertise

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Bob Haan | Customer Journey Expert, Tribe Payments

Bob Haan | Customer Journey Expert, Tribe Payments

The debit card is supported by a hidden world of procedures and teams

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