Stories ING Know Your Customer (KYC) Sonja Baars | Customer Journey Expert Contributing to the security of our customers, the bank and the entire sector Read more Inge de Bruijn | Customer Journey Expert My experience in Client Services is very useful for my role in KYC Read more Jordi Teunissen | Customer Journey Expert Do our ideas work in the real-life environment? Read more Rainaldo Kroesen | Central Product Owner, screening products Protecting customers and society, and making the bank even more secure Read more Julia Berehulya | Compliance Expert Awareness & Integrity Attempts at money laundering, fraud and funding terrorism are all big risks for a bank; we have to remain on high alert and know how to avoid the risks. Read more