It all starts with data
It all starts with data – but also with the people who know what can and may be done with it and how data can be used for the customer’s benefit. ING is currently in the midst of a radical and exciting transformation from a traditional bank into a tech company. An unavoidable part of that is that we are becoming ever-more data-driven.
Client data is the source of extremely valuable information that we can use – providing it’s possible and permitted – to make a real difference for our customers. Data helps us to develop products that are optimally aligned with customer needs. This enables us to empower them to stay a step ahead financially in life and in business. Data drives innovation and helps to provide a solid basis for business decisions. We are already heavily data-driven in many areas, but our ultimate goal is for data to be the logical starting point for innovation, product development and client interaction at all layers and in all departments of the bank.
The Analytics traineeship: for data lovers who will help the bank to stay ahead
ING is already transforming at a rapid pace, but we want to – and can – move even faster. To achieve this, we are investing heavily, not least in new talent. We’re keen to have real ‘data lovers’ on board – talented individuals for whom data is second nature and who are looking for the ideal preparation for a future role as a data scientist or data modeller; people who can show teams across the entire bank just how much is possible with data and then help them to unleash those possibilities. As an Analytics trainee, you’re the one who can fulfil this role.
Your first year: two challenging projects
Your trainee manager from HR helps you to choose your first assignment (‘rotation’), which lasts for six months. You set to work tackling a concrete challenge in one of the nine Analytics domains, including:
- Pricing and Risk. Data is indispensable when deciding on our pricing strategy and when analysing and predicting risks, aided by intelligent models.
- Client Interaction. To continuously improve our service offering, it’s crucial that we really know our customers. Our goal: 100% personalised customer contact every time.
- Intelligent Operations. How can we optimise processes for our customers and our own employees?
- Financial Crime & Regulatory Tech. How can we ensure ING is an even more secure and more compliant bank?
Just some examples of assignments include:
- Working on improving customer dialogues within Retail Banking
- Contributing to a pricing project within Wholesale Banking
- Collaborating with colleagues on building a predictive model for Risk
- Working on people analytics for HR.
During your first rotation you also work together with fellow trainees from other tracks on a group assignment to tackle a challenge that is relevant to our business. This gives you the opportunity to expand your network within ING, fine-tune your stakeholder management skills and learn more about yourself at the same time. The group receives guidance from an external coach.
It’s up to you to arrange your second assignment. Now it’s a matter of using your network and your own initiative. We encourage you to gain international experience during this six-month rotation, if the circumstances allow it. For example, previous analytics trainees have worked in Madrid, Frankfurt or London.
Based on the applicable coronavirus restrictions at that time, we will help you to decide whether it is wise to go abroad. If your international project cannot go ahead, we offer you an alternative, such as working on an international project remotely or going on an in-depth extra training course instead.
Your second year: third assignment or starting in a permanent role
The choice is yours: will you do a third assignment, or do you want to start in your first permanent role? If you decide on a third rotation, you get the opportunity to learn more about another aspect of analytics within the bank in a different team. That experience can come in very useful!
A permanent role lets you go deeper into the analytics discipline right from the start. You work on your further development for example as a Data Scientist, Data Modeller or Data Engineer.
Training and coaching
The point of being a trainee is to learn a lot, and we offer you every opportunity to do so. Your trainee manager from HR coaches you during your two (or three) rotations and helps you to get the maximum benefit from your traineeship. During your traineeship, you participate in training events together with all ING’s trainees – across all tracks – from around the world. The hybrid events are partly live and partly online, and are focused on developing your professional and personal skills.
During your traineeship you follow a comprehensive training programme. This includes not only training for your professional development but also courses aimed at improving your personal skills. Your traineeship is rounded off with a joint event for all the trainees from your intake year.
One Way of Working, taking everyone’s talent into account
For the past few years, ING has been working in line with the ‘One Way of Working‘: agile methodology and in self-managing teams. That enables us to get things done for our customers quickly, and to offer our employees challenging work with lots of autonomy. The self-managing teams are solely responsible for achieving their team objectives, from start to finish. Collaboration, helping one another to improve and continuous innovation are all key aspects of this way of working. The hierarchy is much flatter than in teams organised along traditional lines; everyone’s contribution based on their own expertise and experience is recognised and appreciated. At ING, we use our people’s talents as our starting point and are firmly convinced that team diversity is essential to our strategic success.
Contributing to the transformation from a traditional bank into a tech company
Are you keen to help us build a new type of bank? To make a tangible contribution to ING’s exciting transformation from a traditional bank into a tech company? To work as a data expert across the entire breadth of the bank and hence to get to know lots of different departments within ING? Do you want to work in multidisciplinary, international teams? To tackle really huge datasets? And would you like your work to have an impact on millions of customers worldwide? If so, the Analytics traineeship at ING is ideal for you!
Choose the Analytics traineeship at ING and allow your talent to flourish. Apply for the vacancy of Analytics trainee and convince us of your potential. If you’re successful you’ll be invited to take an online assessment, which is step 2 of the selection procedure for the International Talent Programme.
You can find detailed information about the application and selection procedure here.
We can only accept complete applications, i.e. your CV and (provisional) transcripts of your bachelor and MSc grades at university level. It’s not necessary to upload a cover letter because you will be asked to answer questions about your motivation during the application process.