Agree / Disagree

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ING employees give their opinion on – sometimes bold – statements in our worldwide ING campaign and explain their choice. What do our colleagues think of development, wellbeing, ING culture, diversity and many other topics. Read the stories behind the percentages.

Timeline - Yukwan Man

Yukwan Man

Communicatie expert

Agree. Your opinion is always listened to, whether you’ve just arrived or whether you’ve been with the bank for many years. Colleagues also ask for advice. I’m fairly young and I know a lot about new media, for example, so people regularly come to me if they have questions on that subject.

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Timeline - Niels Burghoorn
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Niels Burghoorn

Business Manager Financial Crime Compliance

Agree. I really like to do some kind of sport in the mornings. Sport helps me to start my day full of energy and with a positive vibe. Now that we are working from home, our meetings regularly start earlier in the day. That sometimes makes it harder to fit in a sporting activity beforehand, so if I don’t manage it then I try to do something at lunchtime instead. 

Timeline - Thatiana Mendes Gomes 
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Thatiana Mendes Gomes 

IT Chapter Lead

Definitely. Although software development is our core job at IT, there is also a lot of focus on the development of people’s hard and soft skills. As a Chapter Lead I make a point of encouraging engineers to develop their soft skills, because communication, attitude, emotional intelligence and so many other personal attributes are crucial for success.

Timeline - Baris Zanlier
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Baris Zanlier 

Senior Business Mortgage Underwriter

Agree. It’s really great that our new head office is energy-efficient, green and sustainable. It’s important that we get the sustainability message across. As a major bank we have to set an example. I’m involved with this in my work too: we take account of the sustainability efforts made by our mortgage customers. If they meet certain sustainability criteria, they are eligible for a discount.  

Version of Timeline - Niels Burghoorn

Niels Burghoorn

Business Manager Financial Crime Compliance

Disagree. I really enjoy working at ING and my colleagues are motivated and friendly people who I can work well with and share a joke with. But my top priorities are the rules and regulations that apply in our market, the jurisdiction that we are governed by and the collaboration with industry supervisors. LOL is fine within a team and it helps to create a pleasant working atmosphere, but it’s not equally important as the responsibility we have towards our customers. Shouldering that responsibility contributes to trust in what we do and weighs much more heavily.

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Timeline - Leonie Bults
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Leonie Bults 

Safe Business Officer for Business Banking and Mid-Corporates

ING does well in this respect and also positions itself clearly on this diversity and inclusion, but ideally it shouldn’t be necessary to pay special attention to this. For me, it’s about who people are and what they do, that’s what matters to me. Your colour, preferences and age are irrelevant. And that’s how ING sees it too, thankfully.

Timeline - Baris Zanlier

Baris Zanlier

Senior Business Mortgage Underwriter

I agree to some extent. In my job the ‘when’ is crucial; late service is no service at all. I'm constantly dealing with brokers, customers and their issues. There’s a lot involved in buying a home and customers want to know where they stand as quickly as possible. I can imagine this statement would apply much more to colleagues in other jobs who are a bit further away from the customer. 

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Timeline - Yukwan Man
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Yukwan Man 

Communicatie expert

Strongly agree! I’m fairly impulsive and prefer just doing things rather than figuring everything out first. Failing once in a while isn’t a problem as long as you learn from it. It’s no coincidence that ING’s motto is ‘Take it on and make it happen’. That suits me down to the ground.

Timeline - Niels Burghoorn
EB14A - BOX Card

Niels Burghoorn 

Business Manager Financial Crime Compliance

Disagree. It’s simply impossible to plan your entire day to suit you. There are deadlines and obligations to meet, you’re part of a team and there are clear expectations. 

Timeline - Marlieke Nollet 
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Marlieke Nollet 

Lawyer Legal Council

Agree. I myself am currently a mentor for the Untapped Talent programme, in which we help people with a work limitation or disability to participate in the job market. I think it’s important to have a socially engaged employer, and that as employees we have an opportunity to tackle this kind of issue during working hours.

Timeline - Yukwan Man
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Yukwan Man

Communicatie expert

Agree, but we could be more much active in this respect. Most of the people in the Communication department where I work are women, and only a few people have a non-Dutch background, so more men and more colleagues with different backgrounds would be very welcome. After all, we represent tens of thousands of colleagues and millions of customers.

Timeline - Thatiana Mendes Gomes
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Thatiana Mendes Gomes

IT Chapter Lead

Agree. IT is the most international part of the company and probably has the most diverse teams in terms of their composition. I love it when so many different ‘flavours’ and opinions come together! Diverse teams may have longer and more complex discussions than homogeneous ones, but the outcomes are so much better.

Timeline - Bart de Haan

Bart de Haan

Money Laundering Reporting Officer

Agree. We protect our customers, the bank itself and society. We’re not crimefighters who go onto the street, but we do prevent money laundering and make sure ‘dirty’ money is kept out of the regular financial circuit. We can’t do this on our own as just one bank, so cooperation with other banks and government bodies is essential. 

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Timeline - Marlieke Nollet

Marlieke Nollet

Lawyer Legal Council

Agree. I don’t know anyone at ING I would describe as a ‘typical INGer’. There’s a tremendous variety of people and that’s precisely why I like working here. You learn most when you work with all kinds of different people. And I can be myself too. I sense that freedom very strongly. 

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Timeline - Leonie Bults
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Leonie Bults

Safe Business Officer for Business Banking and Mid-Corporates

Working from home is easier than we ever imagined, not least thanks to the fact that we have access to all kinds of tools. Now that we can all work in this way, I sometimes think about whether I want to stay in the Netherlands. I could just as easily move abroad and work from there. It’s nice to daydream!

Timeline - Bart de Haan

Bart de Haan

Money Laundering Reporting Officer

That’s possible, but I have too little control of my work schedule at the moment. Sometimes I manage to go running in the morning before work, but my meetings usually start early. Since we’ve been working from home, however, it has been easier to make time for a workout. But overall you spend more time working. After all, the laptop’s always there. 

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Timeline - Baris Zanlier

Baris Zanlier

Senior Business Mortgage Underwriter

That’s basically true, but we’re all very busy, so there’s not always room to take on all kinds of new things. The intention is there, but in practice it can’t always be fulfilled. 

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