Operations track

Operations track

The ING International Talent Programme is a tailor-made 4 year graduate programme. Simply bring your skills, values and personality. In return we will provide you with a structured level of training and guidance to open up exciting growth opportunities. Personal and professional.

A changing bank in response to changing needs

The financial sector has undergone a substantial transformation over recent years. Our complete industry and the world around us have both changed. Customers have different wants and needs than before and new competitors are emerging. Moreover, the advancements in the fields of digitalization, technology, product innovation and new ways of working are moving at lightning speed.

As a company you need to adapt to those changes and preferably even stay ahead of them. We therefore need the right employees on board at ING – people who can devise, coordinate and implement processes and hence help us to achieve ING’s strategic objectives.

Getting to know Operations

One of the major transformations for us as a bank has been the transition to “The ING Way of Working”. Since the summer of 2015 we’ve been largely working in line with “Agile” methodology. This is the same method used by companies like Spotify, Netflix and Google, in which teams of specialists from various disciplines are jointly responsible for a project from start to finish. This enables us to respond to customer needs much more rapidly. ING is the first bank to have embraced this way of working.

As an Operations trainee, you’ll be fully involved in the business from day one and you’re expected to quickly get to grips with the complex material. This is your opportunity to demonstrate how your analytical skills, customer focus, leadership capability and persuasiveness can help us to achieve real change within the bank. 

Throughout the whole banking organization, there are numerous transformation-related challenges for you to get your teeth into.

Track timeline

First challenge

All ING trainees participate in our global learning events. You learn about every aspect of core banking, such as the role of a bank, the bank balance sheet, bank funding, IT processes and risk management. Needless to say, these events also help you to develop your soft skills such as business partnering, stakeholder management and presentation techniques.

Furthermore, we offer a broad spectrum of training opportunities that are aligned with your specific development needs. These include training sessions to support your personal growth and development of particular competencies as well as courses to help you develop as a business and banking professional. You decide which kind of training you need in consultation with your manager.

Your personal Trainee Manager from HR will help you to decide on your first project, during which you will set to work on a concrete challenge within the domain Chief Operations Office (COO).

Second challenge

It’s up to you to arrange your second project. Now it’s a matter of making use of your network and your own initiative. Many trainees choose to go abroad for their second half-year, and that’s a particularly logical decision in case of the Operations track, because of the international nature of the work. After all, the changes we’re involved in cannot be viewed separately from the international context of ING’s operations.

Does this outline of the Operations traineeship sound challenging enough for you? Are you keen to set to work on important projects that have an impact on the organization as a whole? Do you want to be involved in the very latest Operations Management-related developments? If so, apply today!

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