Technical Business Analyst

Each day, millions of customers in over 40 countries use ING’s banking products and services. You’ll be contributing to their customer experience. You’ll be shaping the way they bank and empowering them to stay a step ahead in life and business. Are you ready to make a real impact on people’s lives?

ING Australia are looking for a Senior Technical Business Analyst to join our Mortgages team! On a day-to-day basis the Sr Technical Business Analyst will drive workshops with stakeholders in the business, risk, operations, data and internal and vendor technology teams to capture and document requirements. The Sr Technical Business Analyst is expected to be capable of analysing large amounts of information from different sources and condensing it into clear and succinct technical artefacts. These artefacts include are but not limited to interface specifications, data contracts, data models, and they will be used by the Product Owner and technology squads to build APIs, micro-services and other applications/systems.

What you’ll do

• Support the Product Owner is writing user stories
• Attend agile ceremonies with the Product Owner and delivery squad on a regular basis to ensure effective implementation of the business requirements. From time-to-time the Associate Product Owner may also be involved in SIT and UAT
• Support the delivery of products and services to drive customer growth and automated systems and processes to enable scale
• Assist with risk assessment documentation and business readiness artefacts to support implementation
• Work with a range of stakeholders across the bank and prioritising based on driving the mortgages strategy

What we’re looking for

• Previous experience working in an agile environment
• Strong mortgage domain knowledge, experience with credit decisioning models and data models is highly desirable
• An understanding of business objectives and processes in a complex environment and can ensure these are reflected in system requirements
• The ability to define business processes that need to be developed or automated to allow the use of the new or updated systems to be used by the businesses
• Awareness of risk management principles, assessments and controls

What’s in it for you

• Drop everything and learn with over 16,000 professional and personal development courses to choose from
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on an approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you

Need more?

Contact Jack Foulger at jack.foulger@ing.com.