COO Academy Trainer
Employee | Administration & Operations | Professional | Makati | 2024-03-08 | REQ-10069755
- Deliver instructor led training (ILT and VILT) on KYC topics on behalf of the KYC Academy Pillars e.g. CDD/TM/Screening
- Support the development of training programmes that address KYC staff , collaborate with KYC Academy colleagues to identify global training/trainer needs/requirements.
- Support the preparation of Global KYC Academy training materials – SME knowledge content, lesson plans, videos, and presentations.
- Provide feedback from training events to Academy content SME’s, ISD and management
- Support the exploration, delivery, testing and rolling out of new learning initiatives in collaboration with the other members of the function
- Support the implementation and management of monitoring systems to ensure that all trainers are performing job responsibilities according to requirements.
- Drive ING brand values, messaging and philosophy through all training delivery and development activities.
Keep abreast of trainer/training trends, developments, best practices and innovations relevant to ING’s AFC/KYC practices