Our Teams

ICSPHI - Expertise Retail Banking Operations

Retail Banking Operations

We are here to make sure that ING Bank Philippines clients’ have a seamless mobile banking experience through our customer service and support teams.

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ICSPHI - Expertise WB Products

Wholesale Banking Products

Supporting ING Bank’s wholesale banking operations since 2013. Work in lending, trade finance, financial markets, group treasury and a lot more.

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ICSPHI - Expertise Support Teams

Support Teams

Behind-the-scenes teams that help make the magic happen: HR, Finance, Legal, Compliance, Communications, Business Continuity, IT Support, Facilities and more.

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ICSPHI - Expertise CAS

Corporate Audit Services

Essential check-and-balance ensures our processes, measures, and controls are always at the best quality

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ICSPHI - Expertise  Risk and Finance Services

Risk and Finance Services

Performs crucial work on Global Risk and Finance Services, Regional Compliance teams, and financial processing services such as accounting, reporting and reconciliations for different ING locations around the world.

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ICSPHI - Expertise  Legal Services

Legal Services

Our team reviews the fine print and makes sure everything is clear and safe to sign for ING’s APAC markets

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ICSPHI - Expertise IT  Engineering

IT Engineering

Where banking and software development come together. The development team behind ING Bank Philippines’ award-winning mobile banking app.

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ICSPHI - Expertise Data Management

Data Management

The future is data, and our team of analysts, experts, and modelers work hard to support ING’s journey to become a data-driven bank.

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ICSPHI - Expertise Shared Operations

Shared Operations

They work with robots here (no, not that kind, but close!), among other things. Supporting, transforming, innovating, evolving both from within and beyond IBSS Manila.

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ICSPHI - Expertise  Regulatory Operations

Regulatory Operations

Know-Your-Customer, client risk assessment, continuous customer screening and transaction monitoring. Keeping the bank and the customers safe.

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ICSPHI - Expertise Control Hub

Control Hub

Provides first-line control business control services including control implementation, risk assessments, key control testing, issue and action tracking for various business lines in the bank.

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ICSPHI - Expertise WB Tech Hub

WB Tech Hub

The global software team behind ING Wholesale Banking, with the prime focus on workflow digitization, integration, and innovation.

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ICSPHI - Expertise People Services Centre

People Services Centre

Delivers internal administrative and people support services to multiple ING countries and global functions to create a differentiating employee experience.

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