Shared Operations
What do we do?
A humble name for one of the most diverse and innovative teams in IBSS Manila. Composed of several core teams, their function is to help the organization transform, evolve, and innovate better ways of working, governance, and operations. They also provide important support services for the wider IBSS Manila team. There is always a better way to do things!
Core services:
- Robotics and process automation
- Operational Excellence
- Service Level Management
- Change and Migrations
- Identity and Access Management