Way of Working

Way of Working

Everything revolves around making our customers happy. If it’s important to them, then it’s very important to us. That’s why we use agile working practices to react even faster and with greater flexibility. But what does that even mean?

Unlike traditional banks, we work according to agile principles in small, self-directed, multidisciplinary teams. How?

The way we organize our teams depends on the type of work we do. One agile Way of Working applies to everyone but is implemented differently depending on where you are in the organization and how you interact with customers. ING Hubs Slovakia is a service organization, therefore we work in Customer Loyalty Teams, Circles and Super Circles.

Want to know more about our Circles and Super Circles?

Discover what Agile looks like in a service organization, how we organize and divide our work and what are the roles of each team.

Find out more

Wanna see agile alive in a finance organization?

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