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1-50 da 66 posizioni aperte
Cessione del quinto operations specialist
The Cessione del quinto operations specialist, working as Customer Journey expert, has end-to-end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas and processes within one or more segments and is familiar with the ...
Data Management Engineer
Job Description The DataManagement Engineer is an expert on design and development, is expected toinspire the squad on these subjects. He/sheplays this role inside one of the squads in the Data Management Tribe. The Tribemission is to deliver data for Global and Local needs, either regulatory ...
IT Designer - Feature Engineer
Job Description The main purposes will be to perform the interpretation of business riles and functional and not functional requirements in order to shape technical specification according to the given architectural specification in terms of interaction between systems, data exchanged, ...
Reconciliation Coordinator
Job Description: Inseritonell’area Operations,sarà responsabile di gestire un team di esperti al fine di garantire lacorretta riconciliazione quotidiana dei conti banca e dei conti transitoriassegnati all’area, assicurare la conformità con le Policy e leprocedure interne, e mantenere i livelli di ...
Category Manager
Reports to: Head of Procurement Job Description: In the range of his/her procurement scope, the candidate will cooperate and support the development and implementation of ING sourcing strategies at local level, ensuring categories management (RFI/RFP/Auction/contract definition) in line with ...
Product Owner Customer Interaction
Job Description: The Product Owner of the squad Customer Interaction has end-to-end responsibility for the development, enhancement and maintenance of a state of the art customer interaction platform with the objective to enable a more and more personalized and relevant interactions that guarantee ...
Corporate Sector Coverage Stageur
Job Description The Assistant Relationship Manager Corporate Clients assists the Relationship Managers of Diversifies Corporates team with all aspects related to the active management of day-to-day activities with existing Clients and the required actions to enlarge client portfolio. Assist ...
Compliance Monitoring Analyst
The Compliance monitoring analyst will be Compliance interface for matters pertaining to the Bank’s Compliance Monitoring Framework. The primary objectives of Compliance monitoring analyst are to: - Contribute in developing, maintaining and delivering a compliance monitoring plan that helps in ...
Head of Payments & Cards
Reports to Head of OPS Daily Banking and Investment Reports by Reconciliation coordinator, Payments Coordinator, Cards Manager, Payments Quality & Governance Senior Specialist, Money Transfer Coordinator Key Priorities: He/She is responsible for the Bank's Payments and Crads area, ensuring the ...
Compliance Advisory Specialist
The Compliance Advisory Specialist identifies, assesses, advises on, monitors and reports under the supervision and coordination of Compliance Advisory Manager on the bank’s compliance risk, defined as the risk of impairment of ING Group’s integrity, leading to damage to ING’s reputation, legal or ...
Training & Reporting Stageur
ING Bank Italy is looking for a Training & Reporting Stageur who will join the HR Department at our Office in Milan. You will have the chance to work in an international environment, getting to know the training process from an end-to-end perspective and giving your contribution and support on: ...
Collection Specialist
Reports to: Collection Manager Job Description: Il collection Specialist ha la responsabilità di monitorare la performance del portafoglio crediti della banca. Utilizza gli strumenti a disposizione per analizzare le posizioni critiche e individuare i comportamenti anomali dei clienti che possano ...
Protection Specialist
The Protection Specialist, as Customer Journey Expert in the Squad Protection in the Agile organization, has crucial role in understanding customer behavior and translating into initiative/deliverables for: 1) product definition (mainly driven by insurer/manufacturer), 2) customer journey ...
Authority Investigations & Relations Analyst
Reports to: Authority Investigations and Relations SPV Job Description: L’Authority Investigations & Relations Analyst è la figura che ha responsabilità dell’analisi, lavorazione ed evasione dei provvedimenti di sequestro e delle richieste informative provenienti dall’Autorità ...
Data Analyst
The Data Analyst combines marketing and data analysis expertise. He / she is responsible for data analysis / research and for translating both internal and external data into valuable insights for other members of the Squad. He / she develops algorithms and analytical models using external and ...
Process Management Expert
Reports to: Process Management Lead Job Description: The Process Management Expert guarantee to the Bank the se up and maintenance of end to end processes and procedures. Ensure the Process efficiency trough Lean Six Sigma methodology, leading waves of E2E Process Improvement across ...
Change Execution Professional
Reports to Head of Transformation Office Job Description As a change execution professional, you will be responsible for the implementation of high-profile projects/programmes at the local as well as global level. Key Responsibility Define roadmaps, developing and delivering solutions and ...
Market Risk Analyst
Collaboration in the effective management of Market Risk for the Bank, including interest rate risk and liquidity risk. Key Responsibilities: Support or be responsible for monitoring, measuring, analyzing and reporting market risks and liquidity risk limits and indicators of ING Bank. Be ...
Product Owner Customer Experience
The Product Owner, as Customer Journey Expert in the Squad Voice of Customer, has end-to-end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas and processes within one or more segments and is familiar with the ...
IT System Administrator Windows
Job Description: This role is critical in the day to day administration of the technology infrastructure, with focus on Microsoft, VMware, Citrix and Telephony (PBX, ACD, CMS, CTI, IVR) troubleshooting, supporting incident & problem management. Key Responsibilities: Perform maintenance, ...
IT Infrastructure Architect
The role is responsible for designing the technical infrastructure of the Bank’s Tech Services for identifying budgetary needs and high-level timing starting from the requirement of a specific project (i.e. an infrastructure capability to support business functionality or technological ...
Dev Engineer Full Stack
Job Description Programmer analyst front end is accountable for application development and application maintenance, regarding Front End channels on Microsoft platform (.Net technology VB.Net language), Middleware layer J2EE and Oracle. She/He ensures following functional and technical analysis ...
System Administrator Unix
Job Description: This role is critical in the day to day administration of the technology infrastructure, with focus on Unix Technologies (IBM AIX, Linux Redhat) troubleshooting, supporting incident & problem management The role also involves the management of NetApp Storage and IBM Tivoli ...
Financial Advisory Services Specialist
Job Description: The Financial Advisory Services Specialist, as Customer Journey Expert in the Agile model, has end-to-end responsibility for development, management and fine tuning of the financial advisory model in all its aspects. Those include processes, change requests management with cross ...
Strategic Planning & Business Controls Expert
Nell’ambito dell’area di business Retail Banking, l’ufficio Strategic Planning & Business Controls supporta e garantisce che la stessa governi i propri rischi e controlli in qualità di Prima Linea di Difesa rispetto ai Rischi Non Finanziari in perimetro, in conformità con la normativa locale e le ...
Data Protection Stageur - DPO Office
We are looking for a person who joins as Data Protection Intern in the Data Protection Office area of ING Italy. Work within the DPO Office area in order to ensure compliance with data protection obligation pursuant to EU Regulation 679/2016 (the “GDPR”) other legislations on personal data and ...
Digital Channel Stageur
L’area Digital Channel è dedicata allo sviluppo e al presidio dei canali digitali della banca, il cui fine è di ottimizzare le performance delle digital properties, sia in ambito servicing, sia in ambito sales. L’area include inoltre il centro di expertise UX, supportando in modo trasversale tutte ...
Data Science Engineer – Credit Risk Delivery
Reports to: Head of Credit Risk Job Description The role is an expert on design and development, is expected to inspire the squad on these subjects. He/she plays this role inside Credit Risk. The mission is to deliver data for Global and Local needs, either regulatory or business ...
Customer Journey Expert - Squad Omnichannel - Digital Tribe
The Customer Journey Expert has end-to-end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas, with a view to achieving an optimum customer experience. The resource will work in a squad within ING's Agile organization, ...
Financial Institutions Stageur
The candidate will assist the Relationship Manager of the Financial Institutions Sector team in the management of day-to-day activities within the portfolio of Financial Institutions clients in Italy, Switzerland, Malta, Greece and Cyprus. Key Responsibilities • Assist the team in the Know Your ...
Performance & Reward Lead
The Performance & Reward Lead is the bank senior expert in charge of designing, building, implementing and owning people solutions in the area of Performance management & Rewards including Compensation, Benefits and Welfare, Pensions and International Mobility to: Enable the organization to ...
Product Specialist - Daily Banking
The Product Specialist, working as Customer Journey Expert in Agile organization, has end-to-end responsibility for the development, management, harmonization and phasing out of Daily Banking products, services, and processes (e.g. Current Account, Cards and Payments) focusing on distinctive ...
IT Financial Specialist
Reports to: IT Governance Manager Job Description: Supporta il responsabile del team nel guidare la gestione finanziaria del dipartimentoIT e nel garantire il rispetto del budget assegnato. Supporta i budget owner nella definizione dei forecast/budget e nella ...
Strategic Planning & Business Controls Stageur
ING Bank sta ricercando un/una Stageur da inserire all’interno del CoE di Strategic Planning & Business Control, a supporto diretto dell’Head of. Il/la candidato/a, supportato quotidianamente da una persona del team, dovrà fornire supporto all’Head of nelle attività quotidiane e organizzare in ...
Customer Campaign Expert
Reports to: Chapter Lead Campaign & Customer Strategy Job Description: Il Customer Campaign Expert è inserito come Customer Journey Expert nella tribe Customer Interaction all'interno dell'organizzazione Agile di ING e collabora con altri esperti per raggiungere gli obiettivi della ...
Head of Operations Daily Banking & Investments
Job description The Head of Operations Daily Banking & Investment reports to the Head of Operations and has the responsibility to coordinate the retail banking operations activities related to daily banking payments (savings, current accounts and cards), operations investments and customer ...
Mortgage Stageur
JobDescription: Riportando al Mortgage Customeril Life Supervisor , supporta nelle attività di servicing e post-vendita,legate alle posizioni mutuo erogate o in fase di erogazione. Segue le attività propedeutichealla finalizzazione delle richieste di finanziamento e/o sospensione ...
UX Expert
Job Title: UX Expert Reports to: UX Expert Lead Job Description You help us shape the future of our digital channels. The purpose of these UX activities is to increase customer satisfaction, user-friendliness and accessibility of ING’s digital services, all of it by aligning with the bank's ...
Mutual funds Customer Journey Expert
Reports to: Investment products & Savings product manager Job Description: The Mutual funds product specialist as customer journey expert in the agile model has end-to-end responsibility for the development, management and fine tuning of mutual funds offer in all its aspects including processes, ...
Procurement Stageur
Job description: The candidate will support the procurement team in implementing effective purchasing strategies and optimize spend across categories. He/she will support team in activities such as data analysis, sourcing strategy definition, RFx preparation, negotiation, contractualization. In ...
Pre-delinquency Customer Support Specialist
The Pre-delinquency Customer Support Specialist assists customers with high risk profile to prevent a deterioration of the financial profile future financial difficulties. Pre-delinquency Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and ...
Social Media Stageur
Reports to Brand Direction & Media Planning Team Lead Job Description All’interno del Team Brand Direction & Media Planning, supporta il Social Media Expert nell’implementazione della strategia social di ING Italia, contribuendo alla definizione del piano editoriale, alla supervisione del lavoro ...
Fraud Analyst
Siamo alla ricerca di un Fraud Analyst che all’interno dell’area CISO abbia la responsabilità di intercettare comportamenti potenzialmente fraudolenti legati alle transazioni, all'utilizzo degli strumenti d pagamento/linee di credito concessi dalla Banca ed all’apertura di nuovi prodotti della ...
Documentation Stageur
Descrizione: Larisorsa verrà inserita all’interno dell’area Operations e si occuperà di supportareil team Documentation nella gestione delle attività operative, al fine diapprendere alcuni processi chiave nella gestione del cliente dal punto di vistadocumentale, supportarne il miglioramento e ...
Cards & Payments -Customer Journey Expert - Cards squad - Daily Banking Tribe
JobDescription: TheCustomer Journey officer has end-to-end responsibility for the development,management, harmonization and phasing out of commercial products, services,channel formulas and processes within one or more segments and is familiar withthe relationship between these aspects, with a ...
Brand Experience Stageur
Contenuti dello Stage Lo stage si svolgerà nell’area di Brand con lo scopo di contribuire allo sviluppo di progetti di comunicazione ed alla definizione di un’experience del cliente in linea al posizionamento di ING DIRECT ed al piano di business. In collaborazione con il team di Brand Experience, ...
Data Protection Stageur - DPE Office
Job Description ING Bank is looking for a fresh graduate Data Protection Stageur who will give support in the overall compliance of ING Bank Italy within ING Group policies and minimum standard (currently GDPR) and local regulation around data protection, working closely with the Data Protection ...
Credit Analyst
Reports to: Mortgage Lead to Cash Supervisor Job Description: Come deliberante reddituale la risorsa avrà un ruolo chiave nella approvazione e onboarding di nuovo credito e/o nel rinnovo del credito già esistente, attraverso l’analisi e la valutazione dei documenti reddituali. In particolare, ...
Personal Loans Expert (Customer Journey Expert - Agile Organization)
Job Description: The Personal Loans Expert, working as Customer Journey Expert in Agile Way of Work, plays a crucial role in understanding customer needs and translating it into deliverables and contributes to the backlog and execution of the Squad. Together with the Squad he/she is responsible ...
Stage Back Office Customer Administration & Fulfillment
Stage Back Office Customer Administration&Fulfillment Descrizione: Principali responsabilità: Gestire le richieste di Servicing per il cliente Conto arancio, Deposito Arancio e Conto Corrente Gestire le pratiche di Amministratori di sostegno e di Successione Gestire altre attività critiche ...