Fraud Management Product Expert

We redefine banking. What about you?

Do you want to make a concrete contribution to innovative solutions that minimize fraud? And ensure that customers experience security in banking? Then the role of Fraud Management Product Expert in the Fraud Detection Area is perfect for you!

We believe ING plays a pivotal role in protecting our society: in a changing and uncertain digital world we provide peace of mind by ensuring ING is the safest bank. Confidence in the brand of ING, to secure data and services, is the foundation of our existence. So therefore, our purpose is:

We enable society to do banking in a safe way. By being frontrunner in fighting fraud we safeguard the financial health of our customers.

For years, ING has been a step ahead when it comes to innovative solutions for safe banking. And the way in which we help customers who, despite all the measures, still have to deal with fraud is special. We really do everything we can to make banking even more secure in a customer-friendly way and we want customers to experience this every day. And this is also reflected in our fraud figures. So work with real impact. In order to remain a leader in this regard in the coming years, we work with people who are creative, have a sense of IT and who put their ground breaking ideas into practice every day.

Would you like to work for a bank where honesty, integrity and responsibility are valued? Are sustainability, caring for others and thinking ahead part of your DNA? Do you want to make the difference for our customers thanks to our agile way of working? Then continue reading because ING might very well be your future employer.

Your team | Fraud Detection – Fraud Expertise Squad

Within our Tribe Fraud you will work in a team of Fraud Experts as part of the Fraud Expertise Squad. The purpose of this squad is: “We empower our colleagues to create safe and customer friendly banking journeys”.

What will you be doing?

• You will pro-actively search for fraud risks in ING’s processes & customer journeys, and will be implementing measures to mitigate and prevent these fraud risks.
• Your team is responsible for both internal and external fraud risks, but in your role the focus will be on internal fraud
• During development of new processes & journeys you will be consulted to give advice on fraud risks
• You will be involved in defining, aligning and implementing policies related to fraud, both in strategical and operational area’s
• In many cases you will be the connecting chain between the rest of the bank and the various departments in our tribe, both on tactical and operational matters
• In case of fraud incidents with (potential) high impact, you are able to take a leading role to oversee and coordinate annalistic and mitigating activities that might happen in multiple teams
• You are willing to travel occasionally

Your skills and experience

• You have experience in fighting fraud, preferable in a banking environment. You have experience in various fraud detection capabilities where you have combined various data points into an effective risk engine.
• Strong affinity with IT and up to date on recent developments in fraud landscape, especially in digital channels
• A data-driven mindset; you have experience in analyzing data and making design decisions based on that. Experience is working with data-analytical tooling on a enterprise-level data-platform is recommended
• You have a Master’s degree and at least 5 years of (relevant) experience, preferably in an international setting
• Security related accreditations such as CFE, CISSP or CISM are recommended
• You have experience in working in an Agile environment
• You are able to adapt your level of (technical) detail based on your audience. You can put yourself in the shoes of your customer and imagine how they would expect our applications to work
• You are fluent in English & Dutch, both in writing and speech
• You are pro-actively asking for feedback and don’t hesitate to give feedback to others

Personal development

In order to make sure we continue to have the right people in the right spot, ING will invest in your personal development. But we also expect you to take initiative and make sure you keep yourself and your colleagues up to date on recent development in your area of expertise.

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• 36 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme

Interested?

Please upload your CV and motivation letter by clicking the “Apply” button.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Read more at Working at ING