BPM Development Engineer | Lending @ING Bank

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

As a BPM Engineer you will work on multiple and various projects, in relation with internet banking application, the internal processes,  complying with several business needs, on the technical area, the functional area, as well as on the non-functional and methodology area. You will be member of an Agile team dedicated to a specific business value chain: lending individuals or companies, accounts, investments, non-lending products or services for individuals or companies.

You drive to make complex changes happen within Tribe. Your holistic view as well as your knowledge of both Business and IT are crucial in the translation of business requirements in a sequence that delivers customer value as early as possible.

Each Agile team owns a portfolio of processes related to his value chain and has the mission to develop and maintain them according to a prioritized backlog. All products, processes, services, customer interactions, from a simple flow of opening a current account, to a high complex processes like lending products for large companies, are modelled in a BPM platform.

Your day-to-day

• Understand product vision and if needed challenge the business requirements;
• Design functional analysis;
• Develop processes, flows and interfaces for features within the squad;
• Produce clean, efficient business process rules based on specifications;
• Coordinates changes within the squad - create changes and act as an owner for changes in SNOW;
• Work closely with architects and other feature engineers;
• Create test plan and design test cases;
• Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability) and manage quality assurance procedures in order to ensure submitted development work meets requirements (functional and non-functional);
• Report, record, fix or escalate if needed and trace all discovered errors/bugs;
• Provide feedback and propose improvements for user experience designs;
• Contribute together with the rest of the team to continuous improvements of the development process;
• Act as 3rd line support: develop fixes for problems and make procedures for DevOps team;
• Provide necessary documentation for application lifecycle;
• Participate in daily scrums, sprint planning, demo and retrospective, that ensures that work will meet business requirement and team commitment;
• Deliver training, documentation and technical support about products/solutions developed.

What you bring to the team

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a BPM Engineer you will also need:

• Strong understanding of data and business process modelling;
• Programming languages/scripting languages;
• Excellent analytical and  problem solving skills;
• Ability to interpret and write system documentation and technical specifications
• Advanced English skills (in writing and verbally);
• Abstract thinking;
• Attention to details and ability to organize work;
• Communication skills (in writing and verbally);
• Customer orientation;
• Flexibility in proceedings;
• Nice to have Bachelor’s Degree (or higher) in an IT related field.

Additional requirements/ considered a plus:

• Prior experience as Feature Engineer;
• Experience with BMP tools and process modelling;
• Experience with change management and defect tracking tools;
• UX/UI Experience, web design;
• High standards of confidentiality; ability to handle sensitive information with integrity and trust;
• Working experience according to Agile methodology.

What we offer

• Impactful work in a fun and collaborative environment.
• Open-concept offices designed for both team work and relaxation.
• Corporate events and social gatherings.
• Hybrid way of working with flexible working schedule and short week options.
• Monthly budget on Benefit platform.
• Extra annual leave days depending on the total length of working experience.
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.