Business Analyst OneCMS Team @ING Hubs Romania

Discover ING Hubs Romania

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Formerly known as ING Tech, as of 2022 we provide borderless services with bank-wide capabilities under the name of ING Hubs Romania and operate from two locations: Bucharest and Cluj.

With the help of 1400 engineers, risk and operations professionals, we offer 150 services in tech, non-financial risk & compliance, audit and retail operations to 24 ING units worldwide.

Our tech capabilities remain the core of our business, with more than 1700 colleagues active in Data Management, TouchPoint Channels & Integration and Core Banking.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. Work ethics, honesty and knowledge sharing are key to our teams and we’re always looking for like-minded people.

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania: At ING, sharing knowledge is always a win-win | 92% of our colleagues in Romania agree

The Mission

ING’s Touchpoint Platform is at the heart of ING’s Strategy providing the capabilities that enable our business to create scalable business applications out of reusable services across ING and Third Parties. The One Experience product area is part of the Touchpoint Platform and contains 3 major products: A Unified Design System, the SDKs for Web and Mobile and Content Management as a Service (OneCMS).

As a Feature Engineer you are responsible for delivering the core global CMS product, so other ING business units or countries can easily implement it locally. You will work according to the ING Agile way of working in a multi-disciplinary squad, with backlog management, Scrum sprints, etc. You will work cross tribes and squads, will maintain the helicopter-view of what needs to be done for which stakeholder. You can prioritize tasks to get the most value for our internal and external customers.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

• Together with the Product Owner you will create a business and technical roadmap for the delivery of the core global CMS.
• You will contribute in the productization of the service, so the product should be clearly defined and off the shelf usable for other business and countries
• You will determine with the Product Owner what will be part of the global offering and what local flexibility business units and countries have during implementation and after
• You will help and advice the local implementation squads
• You will set up the relevant communication structures (Scrum of Scrums, demo’s, etc)
• You will translate ideas and requirements to the backlog in the form of features and user stories
• You are the essential link between business requirements and IT delivery

What you’ll bring to the team

• Experience: more than 3 years
• Tech stack/ knowledge:
  • Mandatory:

• has knowledge on well-known CMS systems (like Adobe, Sitecore, Bloomreach)
• has experience with steering projects or programs (preferably in an Agile manner)
• has analysis skills and ability to refine & write clear requirements
• has interest in content related features, like Search, personalisation, A/B testing, translation process, content templates and asset management (images, videos, pdf’s)
• brings problems to the surface quickly and acts upon them proactively
• is a naturally collaborative person, can manage different stakeholders across countries and who listens and invests in others to achieve common goals
• likes to challenge the status quo and is eager to propose smart solutions to problems
• has a talent for taking it on and making it happen, and has enthusiasm for helping others to be successful
• has problem solving skills and results oriented: focus on solutions not on problems.
• has excellent analytical and mathematical logic skills
• has the ability to interpret and write system documentation and technical specifications
  • Nice to have:
• experience with Azure Boards/Confluence.

• Foreign languages: English (advanced)
• Education: nice to have a bachelor’s degree (or higher) in an IT related field

What’s in it for you

• Annual Performance Bonus up to two salaries
• Extra vacation days depending on the total length of working experience
• Flextime – our own way of working
• Monthly budget on Benefit platform
• Growth opportunities
  • Defining a clear career path on short/ mid/ long term and identify the competencies you need to build/ develop to reach the next level: vertically – towards a managerial position or horizontally – towards an expert or architect level, locally or globally
  • Internal mobility is encouraged
  • Possibility to access International Short-Term Assignments or Long-Term Assignments
  • Upskilling/ reskilling programs
• Learning & Development opportunities
  • Annual training & certifications budget
  • Pluralsight & e-learning platforms
• CSR activities: tree planting, coding lessons for teenagers etc.