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Business Support Analyst

Employee | Tech | Professional | Belgium | Brussels | 2024-03-26 | 069642


Business Support Analyst


50% work from home


A day in the life of a Business Support Analyst 

-         Offering functional incident management on a front office pricing application, used within the Financial Markets domain worldwide. This implies being part of a stand-by rotation.

-         Supporting end users in using the application; enriching the back-end databases with new products, reports and scheduled tasks.

-         Developing and maintaining tools to automate repetitive tasks and tests, using the correct event alerts.

-         Understanding the infrastructure technologies and their contribution to value creation for the business.


How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

As a Business Support Analyst, you:

-         Have financial knowledge on interest rate and FX derivates valuation and market risk modelling (for ex. Greeks and VaR).

-         Have advanced knowledge on Microsoft SQL Server, including T-SQL.

-         Take end-to-end ownership: act independent and autonomous in completing tasks.

-         Are a strong team player and empower colleagues to foster collaboration and individual development.


As a Business Support Analyst, you will have the opportunity to: 

·         Discover the financial markets domain from an operational perspective.

·         Discover the Agile methodology in organising your workload.

·         Be part of a BizDevOps environment, which will allow you to expand your knowledge beyond your current expertise.

The team

As a Business Support Analyst, you contribute to accomplishing the squad its mission. This mainly comes down to ensuring application stability, identifying application and infrastructure related problems and taking the lead in resolving incidents. As the application is active around the globe, the team is operating from Brussels, Bucharest and Singapore.


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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Belgium apply.

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