DevOps Engineer - PSS team @ ING Hubs RO

Discover ING Hubs

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Formerly known as ING Tech, as of 2022 we provide borderless services with bank-wide capabilities under the name of ING Hubs Romania and operate from two locations: Bucharest and Cluj.

With the help of 1600 engineers, risk and operations professionals, we offer 150 services in tech, non-financial risk & compliance, audit and retail operations to 24 ING units worldwide.

Our tech capabilities remain the core of our business, with more than 1100 colleagues active in Data Management, TouchPoint Channels & Integration and Core Banking.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. Work ethics, honesty and knowledge sharing are key to our teams and we’re always looking for like-minded people.

• Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

                      At ING, software and soft skills are equally important | 78% of our IT colleagues agree

The Mission

In 2014, ING suffered from various outages in payments processing and it was repeatedly reported by newspapers and on television. ING management started a task force to mitigate the issues. However, the real solution was born at an ING Hackathon a few months before. In just 24 hours the winning team delivered a prototype that could process payments in real-time which was far better than the batch processing used so far. The new system was named Real-Time Payments Engine which nowadays processes hundreds of millions of Loan, Savings and Payments transactions per year.

At this moment we are building the platform for Instant Payments and Single Euro Payments Area (SEPA) Credit Transfer payments for all European ING entities. This includes new connectivity to many account management systems and clearinghouses. Think of real-time and batch processing of high volume asynchronous, stateless communication, resilience patterns, idempotent application design and much more.

Your day to day

We are facing large migrations in various aspects. We are migrating our underlying infrastructure as well as our codebase. We have to deal with these migrations while continuing processing daily payments, and without any downtime. You will help getting this done with your squad.

Next to the squad you will also be part of a chapter. The chapter consists of operations engineers that are working on infrastructure, monitoring, risk, ci/cd, deployments and operations. They are primary responsible for al the incidents that occur, and together run a 24/7 standby shifts. You will alternate working on the application and on taking care of the incidents at hand.

Examples of your tasks are:

• Maintain and improve on infrastructure, CI/CD and monitoring
• Minimizing customer impact when interruptions occur
• Performing incident management
• Advise and lead the scrum team in improving the application from your expertise
• Perform problem, change, vulnerability and risk management, keeping payments fast, secure and reliable

What you’ll bring to the team

• You have experience in handling Linux (preferably RHEL) infrastructure and middleware components 
• You are experienced in incident management, and can perform under high time pressure
• You can understand both the technical parts of the application chain, and the customer point of view 
• You have experience in CI/CD tooling, preferably with azure DevOps and Ansible 
• You have experience in monitoring, preferably with the ELK stack, Prometheus and Grafana 
• Fluent in English, both written and speaking
• You are willing to be on call during the night and in weekends.

Nice to have

• Java 17, spring boot,
• Tibco BW/EMS, MQ, Kafka, XFB, Cassandra, Oracle, Isilon, Ansible, Docker, shell scripting