Finance Circle Lead - Pooling Only

Finance Services Department Head
Overview:
The ING Think Forward Strategy aims to create a differentiating customer experience, enabled by simplifying and streamlining our organization, further striving for operational excellence, enhancing the performance culture within our company, and expanding our banking capabilities. 

As a Department Head, you will be responsible for leading and managing a team that supports ING Business Partners for a wide range of financial accounting and reporting services including but not limited to daily reconciliations, break resolutions, account receivable processing, and month-end closing activities, monitoring suspense accounts, maintaining financial reference data, and proper electronic documentation in compliance to ING’s standards. 

To ensure a deepening of the relevant field of knowledge and expertise within the Department to offer customers the very best services possible, every day and to contribute to building a more efficient organization with engaged employees, which will result in a shorter time–to–volume of products and services. 

As a Department Head, you report hierarchically to the Head of Risk and Finance Services at IBSS Manila and functionally to Global Business Partners.

If you are good at:
• Expertise in developing high–performing teams empowering teams to act autonomously and holding them accountable 
• Has strong communication skills and (international) stakeholder management skills
• Has relevant experience in (complex) Project Management; proven track record in continuous improvement and change management
• Has the ability to display flexibility to teams and adapt plans, approaches, and behaviors to the different needs, cultures, and situations 
• Experience with steering on output 
• Can manage multiple clients and used to work with tight deadlines; 
• Is result-driven and able to push things forward in a persistent way;
• Is well organized, proactive, and hands-on to deliver high-quality output and services;
• Is analytical, autonomous, adaptive, and flexible to turn problems into workable solutions.
• Has exposure to communicating with senior stakeholders
• Has proven verbal and written communication skills in English;

If you are:
• Proven track record in global Operations and Service Delivery organizations of at least 3-5 years of total years of experience 
• Experience in a complex and dynamic Banking and Service Delivery environment with relevant experience in Accounting or Financial reporting ;
• Knowledge of IFRS-EU and preferably a Certified Public Accountant.
• Has at least 3 years experience in managing people 
• Experienced in managing a large team and/or multiple departments

If you can:
• Ensures that the teams in your Department are doing the right Service Delivery i.e. are competent and focused on the right priorities to achieve their goals
• Is taking a leadership role, moving strategic priorities to executable plans and action;
• Primary responsibility is to facilitate, support, and motivate your employees in the Finance Services Department
• Create, together with the Agile Coaches, high–performing teams and remove impediments; stimulate interaction between people within and outside your domain
• Accountable for executing risk & control compliance and mitigation of business and operational risks; ensures regulatory compliance across your entire Circle
• Responsible for alignment with other employees and teams within Risk and Finance Services and IBSS
• Responsible for Continuous Improvement of processes and administration within your Circle to limit internal hand-overs
• Accountable for developing the expertise of the Department as a whole and the personal development of the individual members
• Act as a role model while safeguarding the Orange Code
• Effectively facilitate the transition of Finance Services to the One Agile Way of Working

If you’d like to work with:
• Self-organized teams
• Finance and Risk Department Head / Circle Leads
• Experts and Senior Stakeholders
• Actively collaborating within the multiple departments within ING (locally and globally)

If you want to:
• enjoy competitive compensation and allowances
• be part of a diverse, creative, and energized team