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Operations Trade Finance – L/C Documents Checker

Employee | Wholesale Banking | Professional | Singapore | Singapore | 2024-01-15 | REQ-10065678

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Overall Function

The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions. Some relevant working knowledge of trade business conducted in Europe. This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.

Key Responsibilities

  • Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents

  • Communicate with Europe & Asia offices on the check status of L/C documents

  • Provide professional advice to the branch offices on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment

  • Co-ordinate and work efficiently within the team

  • Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.

  • Ensure adherence to ING’s procedures, policy and guidelines at all times.

  • Propose areas of improvement in the team for the benefit of the team and branch offices

  • Assist in projects to improve work processes & migrations


Other responsibilities and daily tasks include the following:

  • Provide quality checking and timely service delivery to branch offices.

  • Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.

  • Continuously exceeding customer expectations: the WOW effect

Qualifications and Skills

  • Acceptable tertiary education

  • CDCS certified L/C Documents checker

  • At least 3 – 5 years’ of experience in handling both Import and Export L/C Document checking

  • Microsoft office applications –MS word, excel, power point, access, visio etc

  • Knowledge of Swift Alliance and any main accounting system

  • Knowledge of ICC publications – UCP600, ISP98, URR725, URC522, ISBP.

  • Knowledge of local region’s regulatory compliance and anti-money laundering policy

  • Possess effective communication skill to work with the teams and branch offices

  • Preferably with exposure to outsource/insource operations

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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Singapore apply.

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