Ops Engineer

Title: Site Reliability Engineer

Overview:

Working as an SRE in this team, you will have the responsibility to impact ING globally. You will challenge and contribute to ING’s well-architected framework and underlying reliability patterns. You will be responsible in

If you enjoy:

• monitoring and troubleshooting
  • performance monitoring
  • proactive identifying problem areas of a system, i.e. software bugs, misconfigurations, bottlenecks
  • trend analysis
• availability and reliability
  • increasing availability and reliability of our production systems
  • chaos testing
• capacity planning
• technical risk and health assessment
  • keeping systems compliant with technical state health assessments
• service level management
  • proactive monitoring and adherence to SLAs
  • holding IT Engineering, Security and Architecture accountable for remediation of any SLA degradation
• IT Key Controls
  • ensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherence
  • collating and providing necessary evidence to Auditors for these controls
• automation
  • architecting, creating and automatically managing an army of ‘runners or bots’ that fully automate tasks across infrastructure and applications
  • building and integrating tools that will assist in improving system availability, reliability, and performance
• incident and problem management
  • coordinating incident management and service restoration.
  • SREs are part of the on-call team of engineers that support production systems
  • Work with BizDevOps squads on post mortems & assist in identifying and fixing reliability issues
• disaster recovery (DR) & business continuity planning (BCP)
• production reporting
• service request management

If you are:

• a good leader and technology evangelist
• an innovator
• accountable and takes ownership of problems
• an eager investigator
• cool under pressure

If you can:

• work comfortably with Linux, Unix, and Windows
• work with virtualization technologies such as VMWare
• develop and run applications in the cloud (Azure, AWS, GCP)
• containerize and orchestrate applications (Docker, Openshift, Kubernetes, microservices)
• continuously integrate and deploy (CI/CD, git, jenkins, ansible)
• comfortably write automation scripts (bash, go, python)
• administer and query SQL
• work and analyze aggregated logs (ELK)
• configure networks (load balancing, firewalls)
• work with observability tools (Prometheus, Grafana)