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Transaction Monitoring Senior Investigator

Employee | Human Resources | Professional | Philippines | Makati | 2024-09-30 | REQ-10081341

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Background on what ING is about (Generic ING background):

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

Job Overview

You will be responsible for performing Transaction Monitoring investigations covering money laundering, terrorist financing and tax evasion. 

Key Responsibilities

  • Perform risk-based investigations on TM alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing and tax evasion, following ING’s Global Standard TM Investigation Process and Procedures.
  • Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.
  • Within the ING procedural framework, use your own judgement based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
  • Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion. 
  • Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion. 

Key Capabilities/Experience

  • General to in-depth understanding of financial crime (Anti Money Laundering, Counter Terrorist Financing, Fraud, ABAC, Sanctions)
  • Strong analytical and data gathering skills.
  • Strong problem solving and decision-making capabilities.
  • Good at planning, time management and task prioritization.
  • Business writing skills
  • Display continuous improvement and growth mindset and can easily adapt to changing policies and procedures.
  • Team player
  • ACAMS certification desired but not required.

Minimum Qualifications

  • 3 to 5 years relevant financial crime investigations and/or fraud detection/prevention experience.  
  • Excellent communications skills, written and verbal.
  • Advance knowledge in Microsoft Office Applications (Word, Excel, Teams, Outlook).
  • University degree in any field is preferred; degree in a finance related discipline is an advantage.

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Please be aware that the recruitment procedures, (labour) regulations and labour agreements of Philippines apply.

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