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Expert Lead Business Reporting and Safe Business at Tribe Business Lending

Medewerker | Productmanagement | Ervaren | Amsterdam | 2024-04-18 | REQ-10071425 | Salarisindicatie 5.996 EUR - 9.583 EUR op basis van 36 uur


At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. To deliver on these ambitious promises, we need to have a strong strategic and commercially focused organization around our products. The squads working on those products are empowered by data insights, risk management and digitization of our assets. And right there, the Expert Lead comes in.

To put it in short, the Expert Lead is a position where all elements of Tribe Business Lending (TBL) come together. You work closely together with the delivery clusters of the Tribe but also on creating a vision on how we create and we manage the business from a data and Safe Business (SBO) perspective. Therefore, we need someone who can contribute to a continuous, emerging, all-round data and complaint delivery. You do that by steering your team who work on the product by providing them with a strategic direction, by coaching them on the job, defining the roadmap and by managing stakeholders.

The people who work in the clusters report hierarchically to you, which means it is your job to empower them to thrive and perform at their best. You set direction, you help them to develop their craftsmanship and you have continuous conversations about their career development.

Your work environment

As the Expert Lead Business Reporting and Safe Business, you will be part of the COE of Tribe Business Lending Netherlands and report to the Lead of CoE TBL. Your team will consist of circa 8 members. In scope are business lending customers from Self-employed to Mid Corporate, and Private Banking mainly for Commercial Real Estate.

You support our purpose: “Focus on easy, smart and personal E2E business lending journeys”.

We empower entrepreneurs to stay a step ahead with easy, smart and personal business lending services. Your colleagues will have a background in SBO, ORM, IRM, Process management, IT, Data Analytics/Management in the business and risk domain. You work closely with the colleagues from Sales, Pricing, Operations, Credit Risk and Finance.

Roles and responsibilities

As an Expert Lead, you:

  • Are the hierarchical manager of a team of Data Analysts and Safe Business Officers (SBO), working in multiple squads
  • Play a key role in data migration of our assets and bring them up to target
  • Proactively develop and deliver insights via reports to Business Banking on how to grow the Business
  • Strategically oversee and improve tribe business lending SBO activities and knowledge
  • Define the roadmap of the product to maximize business value through ordering and prioritization of the product backlog, under consideration of relevant stakeholder needs
  • Prioritize the product backlog (both on functional as non-functional requirements as risks, reliability, IT Run)
  • Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
  • Are able to take responsibility, steer strategy and realizations based on facts and data; managerial courage to question and make decisions. Are a mandated IT asset owner, risk manager, and in case of a non-generic IT asset, data owner for the product and accepts test results and approves (IT) changes on the product
  • Ensures adherence to Process Control Standards
  • Build the craftsmanship of the employees in the team in line with the strategy of the Tribe and Area.

How to succeed 

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have:

  • Current residency in the Netherlands is required
  • Masters degree
  • 3+ years’ experience in managing teams made up of specialists in their field
  • Extensive and relevant work experience within data mapping, preferably with data migrations and SBO field such as PEARL, Compliance, IRM and ORM
  • Strong analytical skills: You are able to analyse developments and translate this into possible risks and mitigating measures
  • Communication / stakeholder management skills: You can develop a vision, taking into account all different stakeholders interests and you can translate complex matters into an easy-to-follow storyline
  • Impact & Ownership: you dare to do things differently in a decisive and result-orientated way
  • You are a strong connector who is used to working with multiple experts in a wide stakeholder field

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

  • A salary tailored to your qualities and experience
  • 12 month contract with view to extend
  • 36 or 40 hour workweek
  • Individual leave: 24+2 individual holiday days based on 36 hr workweek
  • Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
  • CSR days: up to 2 days per year to actively engage in society by volunteering
  • 13th month salary
  • 8% Holiday payment
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • Mobility card
  • Attractive pension scheme
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. Without a cover letter your application cannot be considered.

Please note, multiple face to face interview steps involving various business stakeholders will be part of the selection process.

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!


Vragen over deze vacature?

Neem contact op met Sandra de Klerk, Recruiter. E-mail sandra.de.klerk@ing.com

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