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Customer journey expert - Chat channel
Customer Journey Expert Chat Channel– Assisted Channels Technical data function Work Location : BrusselsHybrid modeWork Schedule: Full timeSensitive Function: NoRepresentation costs: No Your role & work environment Our digital assistant, Ida has been making us proud by answering customers’ ...
Agile Coach
At ING we are looking for an Agile Coach Your role and work environment: We are looking for a talented and enthusiastic Agile Coaches to join our Agile Coaches Team as part of the Transformation Office The responsibility of this team is to support and evolve the company agility and transformation ...
Business Analyst - Accounting Tribe
Your work environment As a Business/Data Analyst you will join the Accounting Tribe within the Finance COO organisation. The Accounting Tribe sits right at the heart of the Banks’s complexity; we translate our rather complex business activities into financial data and solutions in line with the ...
Global KYC Training Lead
Your function – Global KYC Training Lead ING Hub As Global KYC Training lead ING Hub, you will be the dedicated lead for the Global KYC training team at one of the ING Hub locations. You will be hierarchically responsible for the management of the team and functionally be part of the global COO ...
Project Manager
The Project Manager leads various projects and change experiences in a business global context. The Project Manager supports multiple projects, employing different approaches and styles while developing deeper understanding in applying change best practices and frameworks. While the position does ...
Senior Contract & Service Level Manager @ING HUBS Romania
Discover ING Hubs Romania We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. Formerly known as ING Tech, as of 2022 we provide borderless services with bank-wide ...
ING Orientation Day: ConnectING for Students
ConnectING – start your career right - in der Finanzwelt networken & orientieren. Bei der ING Deutschland in Frankfurt am 12.10.2023. Du bist aktuell in den ersten drei Semestern Deines WiWi- oder MINT- Bachelorstudiums und schon neugierig auf Deinen Berufseinstieg? Dann nimm teil an unserem ...
Projektmanager Robotic Process Automation (w/m/d)
Weshalb zuschauen, wenn man auch mitgestalten kann? Wir sind auf Transformationskurs und bauen unsere Bank komplett um. Unsere Challenge: immer einen Schritt voraus zu sein. Dafür brauchen wir Menschen wie Dich, die IT-Know-how mit Kommunikationsgeschick und Kreativität mit Pragmatismus verbinden. ...
Senior Process Change Expert Investment Products & Savings (w/m/d) in Nürnberg
Wir haben uns auf die Fahne geschrieben, mit intuitiven Prozessen und innovativen Produkten für höchste Kundenzufriedenheit zu sorgen. Und hier kommst Du ins Spiel: Du vereinst Prozess-Know-how mit Kreativität, Analyseskills mit strategischem Weitblick, Teamspirit mit Verantwortungsbewusstsein? ...
Business Analyst Assisted Channels
Job Description: The Business Analyst Assisted Channels, working as a Customer Journey Expert in Agile Way of Working, has end-to-end responsibility for the development, management, harmonization and phasing out of Contact Center platform with a view to achieve an optimum customer ...
Senior Business Analyst
Your activities will be in the area of: • Collaborating with the users, suppliers & stakeholders to get the best working product • Eliciting & refining the data, regulatory & business requirements • Breaking down deliverables in clear actionable stories/tasks together with the squad • Delivering ...
Senior Business Analyst
Your activities will be in the area of: • Collaborating with the users, suppliers & stakeholders to get the best working product • Eliciting & refining the data, regulatory & business requirements • Breaking down deliverables in clear actionable stories/tasks together with the squad • Delivering ...
Associate Project Manager
The Project Manager leads various projects and change experiences in a business global context. The Project Manager supports multiple projects, employing different approaches and styles while developing deeper understanding in applying change best practices and frameworks. While the position does ...
Graduate Trainee
You will have the opportunity to experience: Accelerated upskilling through technical and theoretical training. Combines theoretical and practical elements needed to fast track the development and the career of our graduates. Offers the graduates exposure to senior leadership within IBSS and ...
Business Analyst - Accounting Tribe
Experienced IT Business Analysts with experience in banking. Please contact me for exact details on ...
Asset Owner - GHR Applications
ING is looking to recruit an Asset Owner for GHR applications within the Global People Services (COO) area, reporting to the Head of GPS Development and Digital HR solutions. Work environment: The Global HR vision is building the craftmanship and the engagement of our people to deliver on the ...
Lead, Sourcing
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Change Expert II
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Senior Process Change Expert Investment Products & Savings (w/m/d)
Wir haben uns auf die Fahne geschrieben, mit intuitiven Prozessen und innovativen Produkten für höchste Kundenzufriedenheit zu sorgen. Und hier kommst Du ins Spiel: Du vereinst Prozess-Know-how mit Kreativität, Analyseskills mit strategischem Weitblick, Teamspirit mit Verantwortungsbewusstsein? ...
Senior Portfolio Manager, Change & Transformation(w/m/d)
Du willst Veränderung nicht nur miterleben, sondern gestalten? Auch bei neuen Entwicklungen verlierst Du nicht die Orientierung und hast das Big Picture im Blick? Perfekt! Hilf uns dabei, notwendige Neuerungen zu implementieren und wegweisende Entscheidungen zu treffen. In unserer Expertise ...
Projektleitung Zahlungsverkehr Wholesale Banking (w/m/d)
Dank Deiner analytischen Denkweise, Deines guten Urteilsvermögens und Deiner fokussierten Arbeitsweise wird aus vielen kleinen Teilen ein großes Ganzes – das Du dann jeden Tag ein bisschen besser machst. Und wir kümmern uns um den Rest: Unternehmenskultur auf Augenhöhe, Benefits für die passende ...
Customer Journey Expert - Finance & Reporting
Customer Journey Expert Finance & Reporting [Full time, ING Brussels combined with home working] Your role & work environment As a Customer Journey Expert, you get the opportunity to shape the future of Finance at ING Belgium. Our team is dedicated to keep ING Belgium licensed to operate, ...
Change Lead / Agiler Projektmanager Strategy & Business Development
Unser Wandel ist ermutigend, unsere Ziele sind ambitioniert, unser Lächeln ist echt. Wir entwerfen die nächste Generation Digital Banking und möchten dabei alle mitnehmen. Du gibst komplexen Prozessen und Projekten Struktur, hast das Gespür für den passenden Ton und auf jedes Interessengeflecht ...
International Talent Programme Italy – Retail Banking Strategy & Business Effectiveness
Are you a young graduate with global ambitions eager to develop your leadership potential? ING offers you the chance to make the absolute most of your talent on a traineeship within the bank: the International Talent Programme (ITP). During the course of the traineeship ING will invest in your ...
International Talent Programme Italy – Ratail Banking Customer Interaction
Are you a young graduate with global ambitions eager to develop your leadership potential? ING offers you the chance to make the absolute most of your talent on a traineeship within the bank: the International Talent Programme (ITP). During the course of the traineeship ING will invest in your ...