Cookies allow us to remember your browsing preferences when you visit our websites or apps and to provide information that’s interesting to you.

What are cookies?

Cookies are tiny files we store on your computer, tablet or mobile phone when you use our websites or apps. Some cookies are necessary for certain functions on our websites, such as viewing our social media content or online banking. Other cookies allow us to analyse your online behaviour on our website and apps. They tell us more about you, such as the country you are in, pages you visit on our site and products or services you may be interested in.

We can use this information to improve our website or simply make your use of it more personal. This analysis can be anonymous or specific to you, depending on which cookie setting you choose.

Certain cookies (such as interest cookies and marketing cookies) process your personal data. Read more in our Privacy Statement about how ING deals with your personal data, also in the context of how we use cookies.

Explanation of the different types of cookies

  • Functional cookies: Ensure our websites and apps work properly.
  • Analytical cookies (anonymous): Measure the general use and quality of our websites, apps, services. This data is used to improve our services and solve problems quickly.
  • Marketing cookies and similar identifiers: Based on your online behaviour, we can tailor marketing messages and content to your interests.
  • Social media cookies: Share the content of our websites and apps via social media.

Your choice

You can decide which cookies to allow by choosing a different setting.

Next to the basic cookies, social media cookies are included. These make it possible to display embeds from YouTube (with cookies), LinkedIn, Facebook, Instagram etc. These can also be used to display personalized advertisements. We may share information about your use of our site with our social media, advertising and analytics partners.

Please note, that social media cookies are third-party cookies and therefore the types and duration of these cookies are set by these social networks. This is beyond ING’s control.

This setting allows only strictly necessary cookies that are needed for the website to function properly by enabling basic functions like page navigation, displaying YouTube content (without cookies) and to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. It also includes analytical cookies to anonymously record the behaviour of visitors on our website, including mouse clicks, scrolls and clicks in order to track how the website is being used to further improve it.

Description of cookies we use



We use BlueConic to show you the cookie notification and to save your choice of cookie settings. More information

Name Purpose Expiration
AWSALB Used for load balancing by Amazon Web Services. 7 days
AWSALBCORS Used for load balancing by Amazon Web Services, with the SameSite property (for the recent Chrome changes). 7 days
AWSELB Used for elastic load balancing by Amazon Web Services. 1 hour
BCPermissionLevel Opt-in level for BlueConic (PERSONAL|ANONYMOUS|DO_NOT_TRACK) 1 year
BCReferrerOverrule Stores a custom bcChannelIdentifier as referrer. For these channels the actual referrer points to the website and not the overrule. The overrule would be lost if not stored in this cookie. 1 year

Google analytics (anonymous)

Google Analytics cookies allow us to see what pages you view and what links you click. We have setup Google Analytics in such a way as to keep the data anonymous. Your IP address is not tracked or shared. For more information see  Google Analytics cookie policy.

Name Purpose Expiration
_ga Google Universal Analytics 2 years
_gat_UA-27825960-1 Google Universal Analytics 1 minute
_gid Google Universal Analytics 1 day
1P_JAR Google Universal Analytics 30 days
ANID Google Universal Analytics 1 year
IDE Google DoubleClick 1 year
NID Google Universal Analytics 6 months
__utma Google 2 years
__utmz Google 5 months
__utmb Google  
__utmt Google  
__utmc Google  
APISID Google Universal Analytics 2 years
CONSENT Google Universal Analytics 10+ years
HSID Google Universal Analytics 2 years
SAPISID Google Universal Analytics 2 years
SID Google Universal Analytics 6 months
SIDCC Google Universal Analytics 3 months
SSID Google Universal Analytics 6 months
__Secure-3PAPISID Google Universal Analytics 2 years
__Secure-3PSID Google Universal Analytics  
__Secure-APISID Google Universal Analytics  
__Secure-HSID Google Universal Analytics  
__Secure-SSID Google Universal Analytics  

Adobe Analytics

Adobe Analytics cookies allow us to anonymously measure how you use our sites and which information you are looking for. We use this information to improve our sites. For more information see Adobe Analytics cookies information

Name Purpose Expiration
s_nr Identifies whether a user is on their first visit to the site or on a subsequent visit 28 days
sc_channelStack Used for the analysis of access channels to the cross site visits 5 years


This cookie is used to identify a unique visitor 1 day
deq_pers_digitalEventQueue_d Adobe Datalayer value session
deq_pers_digitalEventQueue_s Adobe Datalayer value session
deq_pers_digitalEventQueue_l Adobe Datalayer value - previous page title 10 year /

These are functional cookies meant to make the site work properly.

Name Purpose Expiration
mobileDetected ING Session
scrolltonavcookie ING Session
country ING  


These cookies are necessary to provide text-to-speech solution. More information

Name Purpose Expiration
ReadSpeakerSettings ReadSpeaker 4 days

This privacy and cookie statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this page periodically for any changes.

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