EB38A - YT Card

ING Hubs Poland

At ING Hubs Poland we programme ourselves for development and we have heads full of data! For 19 years we have been providing comprehensive IT services for ING all over the world. Over the years, we have built an established position based on trust - both within the group and on the market. But we would not be ourselves if we did not set ourselves further challenges and peaks to reach! After all, we inspire people to be one step ahead - both in life and in business. That's why, since 2018, we have been constantly expanding our portfolio of operational services, paving the way of development and leading ING through the digital transformation.

Our offices are located in Katowice and Warsaw. Our IT areas include IT security, remote, application and hosting services. Our operational services are provided by units such as RiskHub, CardsHub, Know Your Customer, Centralised People Services Hub and ComplianceHub.

But ING Hubs Poland is not all about services. We put our people first as we build a unique atmosphere based on relationships, exchange of knowledge, experience and continuous support. We already have on our board over 2500 employees who trusted us and are spreading their wings with us. Thank you for being with us!

Areas

 

IT Security

To ensure ING customers’ safety we analyze, monitor, implement and audit IT environments. Our experts specialize in security event monitoring, technical compliance monitoring and vulnerability scanning.

 

Hosting

We manage IT infrastructure based on our Computer Centers, providing services in the IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) layer. We cover a full technological range, from computer networks and servers to business application support services.

 

Application services

We develop and improve existing solutions - from applications and platforms to the advanced file transfer system, connection networks or data management and processing.

 

Remote Management services

Managing remote services goes hand in hand with scalability, automation and security. In this area, we focus on managing operating systems, databases and middleware on resources contained in the customers data centre.

 

Cards Hub

As part of this unit, we are responsible for the entire life-cycle of card transactions, both in technological and operational terms. Cards Hub is a service dedicated to ING banks that provides end-to-end card transaction processing services.

 

Risk Hub

As a Centre of Expert Knowledge we shape the future of risk modelling and data analysis in Poland. Our ambition is to build an innovative community focused on risk and keep up the position of the top employer on the Warsaw labour market.

 

Centralised People Services Hub

We provide Centralised People Services Hub services in the field of comprehensive support for the employment cycle of ING employees, such as onboarding, changes in employment, data update, salaries and benefits, offboarding. Additionally, we provide Contact Centre services for ING employees, supporting HR questions.

 

Compliance Hub

We are an integral part to the implementation of our Global Compliance strategy, together with other Centres of Excellence. We deliver for (and with) ING globally specialist expertise in the second line, Compliance, with a focus on financial crime prevention (FCC) as well as Conduct Compliance & Culture (CC&C).

 

Know Your Customer (KYC)

Our goal of this service is to get to know the bank’s clients and their behaviours in order to protect them from economic crime and using bank for money laundering. In this area, we distinguish Post Transaction Monitoring that monitors suspicious transactions, and Customer Due Diligence that provides detailed analysis of a client’s situation.

Do you feel like you fit in?

Check out our job offers!

Our values

Orange Code

Orange Code is a manifesto describing the values and behaviours that define whole ING. It is our way of being, which make us stand out from others, the commitments we make to each other and the standards by which we measure our actions.

ING BEHAVIOURS

  • We take it on and make it happen - that means taking responsibility for our actions, delegating, speaking up and asking questions.
  • We help others to be successful - we collaborate, listen, work as a team and trust each other.
  • We are always a step ahead - we seek challenges, we are the change, we automate, we simplify, we are brave.

ING VALUES

  • We are honest
  • We are prudent
  • We are responsible

Diversity and Inclusion

Respect for diversity is crucial in our everyday work.

Therefore, regardless of age, religion, degree of disability, sexual orientation or other potentially non-inclusive factors, in our company we create an atmosphere and culture that is focused on respect for others. We continuously spreead awareness among our employees and increase their knowledge in the area of diversity and inclusive culture, for example through webinars, trainings or days during which we celebrate diversity.

Company without barriers

We believe that both architectural barriers and those in people's minds should be broken down every day.

The "Company without barriers" initiative helps us to create a company which is open to everyone. Its purpose is to prepare our organization for employing people with disabilities.

Diversity charter

As a signatories of the Diversity Charter and the ABSL Diversity and Inclusion declaration, we commit, among others, to:

  • creating atmosphere and organizational culture that ensure respect for diversity,
  • educating employees and potential candidates on counteracting discrimination and mobbing,
  • developing, promoting and following the policy of equal treatment,
  • annual reporting on actions taken in this regard.

This makes us special



POLISP - ITMatters Block 1

We create unique atmosphere that allows you to achieve your goals with pleasure

POLISP - ITMatters Block 3

We expand our knowledge and share skills with others on a daily basis

POLISP - ITMatters Block 2

We have solid business foundations

One of the most important values at ING is to help others be successful. That is why we participate in and organise many charity events. Helping is in our DNA!

Poznaj nas: Noble Gift

Noble Gift

We join forces and every year we organise the collection of Christmas presents or donations for families in need.

Poznaj nas: Poland Business Run

Poland Business Run, Make it before cancer (Zdążyć przed rakiem), Run Warsaw (Biegnij Warszawo) and Złombol (car race)

We help those in need by joining runs, races and others sports charity events.

Poznaj nas: Meals for medics

Meals for medics

As part of ING Group, we actively support medical facilities that struggle with problems and actively fight the pandemic. In 2020, we donated over 2,000 lunches to healthcare workers in Silesia and Warsaw!

Poznaj nas: LEMme Help Reading Challenge

LEMme Help Reading Challenge

For each book we have donated 10PLN for the Stanisław Lem Poland of Future Institute to support #OgarnijHejt (Check Hate Out) campaign, which educates children and youth about the safety and proper communication on the Internet.

Poznaj nas: Donation of computers for schools

Donation of computers for schools

We support remote learning! In 2020, we donated 66 computers to six schools with children in the greatest need.

Poznaj nas: Raising money for health care

Raising money for health care

2 052 846 PLN! This is exactly how much we raised from April to the end of June 2020 for health care. The was provided to 20 most needy hospitals across Poland.

You can meet us here

More information and upcoming events can be found on our Facebook and LinkedIn

 

Back to top
Listen